Please click on the link to begin. View News Archive. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. - Leading role in assigning and receiving I.T. Users can view their account balance via the BancPass phone app. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. However you identify and whatever your background, we encourage you to apply today. How is Harris County Toll Road Authority rated? You are about to be logged out due to inactivity. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Users can even use credit cards to replenish their account. Hilton Honors Number. Important: All applicants must complete the assessment. Login to save this search and get notified of similar positions. . The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. TX Elite 2023. What happens if I fail to register my License Plate as required? Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. Monthly statements allow you to view your account activity. BLUERIDGE TRANSPORTATION GROUP, LLC background-color: #376d7d; If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. border-color: #376d7d; | Dairy Ashford 1 shift and 3rd shifts are available. You can pay for a Toll Violation Invoice you received in the mail online. If i have to pay somthing place contact me. Click here Mar 01 2023. First, please verify that your account was in good-standing at the time of the invoice of violation. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. They have given me comfort in knowing I can trust their recommendations for our staffing needs. How do I contact customer service? Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. .hmg-jb a:hover, .hmg-jb a:focus { Where are my transactions? Saturday 8:00 AM to 4:30 PM. HCTRA Customer Service Closed Published on: February 15, 2021. + EZ TAG phone number . The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. These essential cookies may also be used for improvements, site monitoring and security. San Antonio, TX. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. Toll amount owed is typically available within 7-10 business days of your trip. Last Modified May 6, 2020. 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. Were only here for another ten days. Accountable for call quality, attendance, and adherence to work schedule results. You may also call 866-978-5061 during normal business hours. . Corporate Headquarters You may notice that you have taken trips that have not posted to your account yet. Meeting daily, weekly, and monthly production objectives. Reveal contacts of top Harris County Toll Road Authority managers and employees. this toll road is operated by different agencies. Occasional ability to work extended hours to accommodate case load demands. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. #jb-user-account-nav>li.active>a { Social . Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. Other payments may have a fee, which will be clearly displayed before checkout. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. Ability to speak effectively on the telephone. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Very caring. BancPass service fees may also apply. Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. Prepare and . color: #376d7d !important; Log in to manage your EZ TAG account. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. With the BancPass Toll Sticker you pay the lowest toll fee on the road. } SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. How can I contact Harris County Toll Road Authority about my bill? Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. Prefer to pay as you go, and Pay your way? Log in to manage your EZ TAG account. 1485. Login. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. How is the BancPass Toll Sticker program different from other toll tag programs?? Job Description Collections Violations Dept. Overview of CSC complaint handling. 2555. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. Answering inbound calls and assisting callers with EZ Tag questions. And Use The Features That www hctra org login Offers On Their Portal. Howeveryou identify and whatever your background, we encourage you to apply today. Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { color: #376d7d; doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. More Harris County Toll Road Authority FAQs. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . Zero stress. Does doxo process payments for all Harris County Toll Road Authority services? For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Where can I get my cash reloadable BancPass Toll Sticker? HCTRA - Violation Collections Department/Collections. What do I do if my vehicle or Tag is lost or stolen? Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { CSC has an average consumer rating of 3 stars from 24 reviews. var jb_url_lower = jb_url.toLowerCase(); .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { place i need to cancell all the service thank you. background-color: #376d7d; W. preview. https://sprod-m.hctra.org/TollRates?tollRoad=Ft. https://www.doxo.com/info/harris-county-toll-road-authority. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday Friday during normal business hours. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. var __noconflict = true; They work really hard to support us and it shows. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. to start. No endorsement has been given nor is implied. Discover which options are the fastest to get your customer service issues resolved.. To sign in, you'll first need to update your log-in credentials. No endorsement has been given nor is implied. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. HCTRA Harris County Toll Road Authority. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. Houston, Texas, United States. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. Jan 2023 - Present2 months. Last Modified May 6, 2020. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. 281-875-3279. Referrals increase your chances of interviewing at Harris County by 2x. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . Place/answer phone calls to the customer answering EZ Tag questions. TxTag has launched a new website to make it even easier for you to manage your account. Find information on toll roads, closures, and rates. } 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. Please put the word VIOLATION on the subject line. color: #203f48; Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. Reported Issues: 4 Comments. RT @HCTRA: Today's the day! Phone Numbers. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Were proud to be a part of the following organizations: There are currently no related jobs. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. BancPass and PlusPass will work on ANY toll road in the states where they are available! For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . Resource Staffing s team has not let me down once with our staffing needs. Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. For example, if a User wants to reload $20, the User will be charged $22. } Learn about doxo and how we protect users' payments. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? var queue = $LAB We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . Your Contact Information. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. Never worry about a negative balance, violations, fines, or fees. Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County.