Under $50…, Bike Sale, Socks…, Locks, ); Defects caused by service (including repairs) performed by anyone other than a Decathlon authorized representative; Defect caused by a modification of a product without Decathlon’s permission; If the product serial number has been removed or defaced, or if the displayed serial number does not correspond to the nature, type, or origin of the product. III. Our working hours: Monday- Friday: 9 AM - 6 PM . Some of Decathlon’s Products come with a sales warranty that on delivery and for a period of two (2) years from delivery, the Products shall be free from material defects. Term: Most of the Decathlon products are covered by a contractual two year warranty unless otherwise specified on the product or its packaging or by Decathlon at the time of sale. Luggage & Apparel Limited Warranty For warranty purposes, “Luggage” is defined as any Herschel Supply products that have wheels and/or a retractable trolley handle. The Warranty only applies to products manufactured by or for Decathlon that can be identified by the Decathlon trademark or logo affixed to them. After a determination by Decathlon as to whether a particular defect is covered by the warranty, Decathlon will process the claim accordingly, and the defective Goods will be repaired, or refunded. DELIVERY INFORMATION FOR ONLINE ORDERS . Decathlon also does not make any representation or Warranty as to specifics (such as quality, value, saleability, etc.) Yoga & Studio…, Skiing, Backpacking Packs…, Camping Tents, Exercise…, Bikes, If you have experienced an issue or fault with an item purchased from decathlon.ie you must contact our support team at help.ireland@decathlon.com in advance of returning it under the warranty claim. Our Decathlon Membership Perks includes a 2 year warranty on all products (excluding consumable items) covered by a sales warranty. Simply drop us a call at 62254773 or email us at support-singapore@decathlon.com :) Road Bikes…, Jerseys, delivers high-quality cost-effective products. Leggings, Tights…, Bike, Decathlon is not responsible for any items left in products sent to us for repair or replacement. Stand Up Paddle…, Cross Country Skiing, Decathlon is not responsible for any items left in products sent to us for repair or replacement. Since 1976, we design, manufacture, and offer the best gear at the best prices for more than 80 sports. Isothermal Cases…, Headlamps, In such states, Decathlon’s warranty is limited to the greatest extent permitted by applicable state law.This Warranty is only extended to the original purchaser or gift recipient of a product. Defects that come from normal wear and tear; Defects caused by accident, neglect, abuse, misuse, misapplication, or non-Decathlon products; Defects caused by exposure to extreme natural conditions, liquids, or gases; Defects caused by handling by third parties (such as postal service, airlines, hotels, etc. For further information, please contact help.ireland@decathlon.com. GARANTIE DECATHLON COMMENT FONCTIONNE LA GARANTIE DE VOS PRODUITS DE MARQUES PASSIONS ? You have no item in your shopping cart. Stand Up Paddle…, Cross Country Skiing, Warranty against defects Depending on the product, Decathlon offers a Limited Warranty against defects in material and workmanship, computed from the date of purchase. Tables…, Coolers, The shoes were in warranty and the sole was damaged. We will replace your item or refund the amount (by checking the conversion into Swiss francs). Sportingly, Nor Azhimy Bin Mohd Senin. Our designers developed this 100 rowing machine for your at-home cardio workouts. Kids Sale, Bottoms…, Up To 20% Off, Bikinis, Boardshorts…, Pants, Mattresses…, Chairs, Stools, Fake warranty promises and they don't even issue warranty cards, so we can't do anything later. Carry on the back/in the hand using the multiple handles or pack it on a vehicle to lighten your load. Ice Skating…, Folding Bikes, Dance…, Climbing, DECATHLON DOES NOT WARRANT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR PROVIDE A REPLACEMENT PRODUCT THAT MEETS ALL THE CHARACTERISTICS AND FUNCTIONALITIES OF THE ORIGINAL PRODUCT. Scooter…, Basketball, BLogistics will contact you on a mobile phone to arrange delivery once they receive your package in their depot. Exercise…, Bikes, 6.1. On most products of Decathlon sold online, you can enjoy a 2 year warranty while some products may offer a 5 to 10 year warranty. help.ireland@decathlon.com Expect to hear back from us in 24 hours (except Weekends and Bank Holidays). By continuing, you agree to Decathlon’s Terms and Privacy Policy. Lanterns…, Down Jackets, Shoes…, Skis, Triathlon…, Roller Skating, Home Gym Equipment…, Clothing, Tents…, Fitness, Women's Tops…, Men's Jackets, ), OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE, CAUSED BY A PRODUCT DEFECT.Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions, thus the above exclusions may not apply to you. By continuing, you agree to Decathlon’s Terms and Privacy Policy. Once you have a return number, please contact Customer service at the following e-mail address: pagalba@decathlon.com. For 40 years, Decathlon has delivered the best value in the retail sports industry by offering high-quality, sustainable and cost-effective products. Baseball…, Kayaking, Hiking Jackets…, Hiking Poles, Fitness…, Men Sale, Jackets, Fleeces…, Pants, Rain Jackets…, Sweatshirts, Hoodies, Every Decathlon product is supported by a warranty, as explained below. Boots…, Boots, It comes with 10 year warranty too! You don't like your new item you bought abroad? You can return the product in one of our stores with your receipt. The Warranty does not apply to any non-Decathlon product, even if packaged or sold with a Decathlon product, and does not apply to any counterfeit product. That the warranty is not valid as the shoes are used. Rain Jackets…, Sweatshirts, Hoodies, Decathlon … Leggings…, Hiking Boots, Men Sale, Tops…, Women Sale, Jackets, If the product is irreparable and cannot be exchanged for an identical item, you will be provided with a credit note or a refund. If a product is replaced during the Warranty Period, the replacement product  will be warranted for the remainder of the Warranty Period of the original product. Base Layers…, Swimsuits, Some of Decathlon’s Products come with a sales warranty that on delivery and for a period of two (2) years from delivery, the Products shall be free from material defects. You can return the item to a closest DECATHLON store or by making an online return request. In such states, Decathlon’s warranty is limited to the greatest extent permitted by applicable state law. Please ensure that you retain your receipt as this document will be necessary for you to exercise your warranty rights. We aim to sustainably bring the power of sport to everyone, everywhere, by designing the best products at the best prices, innovating for quality and performance. Squash…, Running, Tables…, Coolers, Shoes…, Skis, Boardshorts…, Jackets, Since 1976, we design, manufacture, and offer the best gear at the best prices for more than 80 sports. It has been 3 months of me using this shoes and it got issue with sole and when I came to claim the warrenty I was denied to replace with very rude behaviour and very rude way of talking. The warranty covers normal use on all aluminium and steel B’TWIN bike frames, rigid metal forks, bars and stems. Decathlon — shoes warranty . 6. If you have changed your mind or if the product doesn’t meet your expectation, you can return unused items, in new condition, with all tags attached, in the original package for a replacement or refund within one year of purchase -- except for safety and lifesaving equipment which can’t be returned after purchase. Warranty Returns For information on the warranties covering products sold by Decathlon and … Mattresses…, Chairs, Stools, 3. Bikinis, Boardshorts…, Pants, Leggings, Tights…, Bike, Yoga & Studio…, Skiing, Under $50…, Bike Sale, Safety equipment include helmets, life jackets, climbing gear and COVID masks. 3. UV protection standards for hats are very specific: The fabric must of course be anti-UV (UPF index greater than 50), but this is not enough to claim the finished product is anti-UV. Jackets…, Shoes, Combat Sale…. Clothing & Shoes…, Down Jackets, Cookware…, Water Bottles, The Warranty gives you specific legal rights and you may have other legal rights depending on the state in which you reside. Billiards…, Badminton, If you detect a defect in your Decathlon product during the applicable Warranty Period, you should contact our Customer Service Department, as indicated in How to Contact Us section below, for a replacement of your product. Log in to your account. Triathlon…, Roller Skating, We aim to sustainably bring the power of sport to everyone, everywhere, by designing the best products at the best prices, innovating for quality and performance. Merchandise purchased at a Decathlon Store Sale that is sent to the Decathlon Returns Department will be sent back to you at your cost or destroyed. Boots…, Snowboards, Following receipt of the product, our Service Center will check the product and will issue a report indicating whether the product needs to be fixed or replaced and whether its defects are covered by the Warranty. Isothermal Cases…, Headlamps, IMPORTANT: Please provide a copy of your original receipt  to the Service Center to be covered by the Warranty.IMPORTANT: Before you deliver your product for warranty service, it is your responsibility to empty your products and verify that you have not left any object or item in the products, such as in its pockets. R. Rahul Dewani. delivers high-quality cost-effective products. © 2019 ឌីកាត់ឡុនកម្ពុជា Because some states do not allow the exclusion or limitation of implied warranties, some of the above exclusions or limitations may not apply to you. ... And Like you mentioned about our 2-year warranty, we are sorry we will not be able to exchange or help in fixing the shoes. Covid-19 update: at present, we have an increased volume of messages and therefore our response time is longer than usual. Gloves…, Clothing, Billiards…, Badminton, Log in to your account. 2. Base Layers…, Swimsuits, In order to qualify for the Limited Lifetime Warranty, the buyer must: • Have a DECATHLON Card and the details of the frame or bike purchased must be recorded on the buyer's DECATHLON Card at... • Register the purchase by completing the warranty certificate available on the https://www.decathlon.co. Â. Product Warranty 6.1. (A) Provide SELLER with a written notice of any alleged defect within the warranty period stated in Section IV and ten (10) days of its discovery; and (B) Ship the photographs of the defective product(s) to SELLER, at 179 Campanelli Pkwy., Stoughton, MA 02072, with mailing or shipping charges prepaid (“Warranty Claim Procedures”). For 40 years, Decathlon has delivered the best value in the retail sports industry by offering high-quality, sustainable and cost-effective products. When a refund is given, the returned product becomes Decathlon’s property. Kids' Bikes…, Boxing & MMA, Men's Tops…, Kids' Tops, Sunglasses…, Weight Training, Tights…, Swimsuits, Men's Tops…, Kids' Tops, Shirts…, Pants, Backpacking Tents…, Sleeping Bags, Snowboarding…, Women's Jackets, Hiking Jackets…, Hiking Poles, THIS WARRANTY AND THE REMEDIES SET FORTH IN THIS DOCUMENT ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED. Yoga Mats…, Punching Bags, Tights…, Swimsuits, Omni-Channel Sports Leader. Beanies…, Sport Bras, Feel free to contact us on any questions you have. Women Sale, Tops…, Kids Sale, Tops, If you have experienced an issue or fault with an item purchased from decathlon.ie you must contact our support team at help.ireland@decathlon.com in advance of returning it under the warranty claim. Gloves…, Clothing, Customer service will arrange the pick-up of items to be … If you detect a defect in your Decathlon product during the applicable Warranty Period, you should contact our Customer Service Department, as indicated in How to Contact Us section below, for a replacement of your product. Cookware…, Water Bottles, Dance…, Climbing, Select your order and click on "Return". Backpacking Tents…, Sleeping Bags, Kids' Bottoms…, All Sale, Harsh experience to shop with decathlon Faridabad. Backpacking Packs…, Camping Tents, Lanterns…, Down Jackets, Clothing & Shoes…, Down Jackets, There are conditions that Decathlon Australia is bound by, however, and you'll find everything you need to know about our International Exchanges policy here . This Warranty Policy is incorporated by reference into the Terms of Sale. Cycling, If you have any feedback, comments, questions, requests and/or other communications regarding warranties, please contact the Customer Service at. Face and the sole was damaged document will be necessary for you to exercise your warranty rights ``... For 40 years, Decathlon will cover any cost of delivering the product products to sold... Climbing gear and COVID masks for a same price product chosen by you be... Same price product chosen by you as to specifics ( such as quality value... Ca n't do anything later life jackets, climbing gear and COVID masks defined as Herschel...: 9 AM - 6 PM prescribed norms shop at Decathlon Australia browse... 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