We are so happy with our decision and highly recommend the waterfall for anyone!!! When you host your ceremony at the Waterfall Catering & Special Events, a wedding venue located in Claymont, Delaware, you can experience a truly romantic escape. We had our wedding October 16, 2016 and everything was just amazing. We had so many questions and were never made to feel like we were a bother. The picturesque outdoor ceremony space, was infested with bugs severely! The quantity, and quality of the food, and service of the waitstaff not only floored my guests, but myself as well - and this was after a year of working with the venue. We had a church ceremony and then only the cocktail hour and reception here. I hope to see you at the Anniversary Event DO NOT BOOK THIS VENUE - My fiance and I are from Washington, DC and despite our love for our home city, we decided to venture into Delaware and stumbled upon The Waterfall. I highly recommend The Waterfall! If there were better communication, that was something that likely could have been avoided. I highly recommended this venue and Event Specialist, Jessy. We truly had the best night!!!!! The evening of the rehearsal, they assumed we could rehearse in the cascade ballroom (which wasnt even our ballroom, but it was raining), but the clients who had a wedding in there didnt want us practicing with their decorations set up (I definitely dont blame them), but there was a prom in the grand ballroom, so we were told to rehearse outsidein the rain. The Waterfall features two exquisite ballrooms that accommodates up to 500 guests. The Waterfall was the PERFECT setting for the type of wedding we wanted to host. They make sure every single detail is perfect. OH. The exterior garden areas at the Waterfall Catering & Special Events are filled with blooming plants and lush greenery. Ultimately, these were just a few of the negative experiences, and despite my detailed complaint with documented proof, the general manager stated they executed my wedding flawlessly and my request had been denied. O my husband and i recently had a wedding at the waterfall and our experience there was beyond our expectations. LIFE SAVER. It was a pleasure working with you, Chris and your families. thank you waterfall and staff!!! It was evident throughout the evening that The Waterfall worked as a cohesive unit to make the evening a success. From beginning to end, everything was tasteful, on-point and the customer service we experienced was awesome! Newark, Delaware. I have officiated ceremonies at myriad locations in the Tri-State area, and I always have fun, and I always make the best of every circumstance. Very helpful, informative, and flexible! Brandon, our matre D, and Amanda, our bridal attendant, were amazing, especially Amanda. Any question I had she answered, she was patient and kind, she made s Bree, From the minute we looked at this venue to the very last minute the staff has always been awesome. Thank you so much Sam and Marcus the owner!!! nd responsive was A+. My fiance and I were robbed of our food! You will not be disappointed!!!! I would definitely recommend her to family/friends and would request her for future events should I host them there. they knew who we were and greeted us by name with hugs and handshakes. I haven't even started about the food yet. Recent Posts. We couldnt be happier with their service. The whole staff was on point, my bridal attendant was AMAZING !!!!!! The Waterfall was the perfect venue. Anyone who has their wedding at the Waterfall will be over the moon happy with their decision. Also, if you ask they will bring you anything you want up to the bridal suit. ng with you, so I will absolutely let her know you mentioned her. The Waterfall thanks you so much for your kind words and we wish the family all the best !! We knew we were going to be in good hands from the very first meeting with our Event Specialist Nicoleta. The food, the venue, the ceremony space, the staff, and everything in between makes The Waterfall the best choice to have your event. Again, thank you for all you did to make our night magical. Once we completed the tour we were seated in our "sales desk" room. Send me a couple of those outdoor shots when you get a chance. waterfall and fire). During the reception, the air conditioner broke, and I had several guests leave prematurely because it was unbearably hot. I was IRATE! However, The Waterfall went above and beyond! I knew they were going to do a great job, but to say it was above and beyond our highest expectations is an understatement. I made a complaint that no one communicated this change with me, but it happened again with my second coordinator. The Waterfall | Claymont DE - Facebook ht me food, water, napkins and even touched up my lipgloss. There attention to details is impeccable. . From exchanging handshakes in the business world to exchanging vows in front of friends and family, it's our responsibilit How could we have not heard of this place before? If this venue wasn't on your list before, it should definitely be -- out of 10 stars, we give it an 11! They were sooo incredibly accommodating, and they met every one of our needs. The Waterfall Delaware Wedding Drayon + Taylor I told my guests beforehand how many cocktail hour and dessert options there were going to be, however they did not expect to get what they did. Thank you again for everything, Thanks Waterfall! THE PEOPLE: I cant speak highly enough of the people that made the wedding come together. She stayed in communication with our coordinator and made sure that everything ran smoothly. Daring Celebrations & Ceremonies About 15 minutes later, 10 minutes after the video had ended, she returned to the room carrying an assorted cheese and meat tray. The weather was perfect. As you probably have read from the other reviews, food was abundant and amazing! You can tell that service is an extremely big deal to them and it shows. re taken care of. Mehesh reached out to me regarding your cancellation and possibly re-booking another event. Our guests were blown away with all of the appetizer, and dessert stations. The staff was wonderful and so attentive. 16 Enchanting Waterfront Wedding Venues Around Philadelphia I need someone to get married here just so i can eat there againi swearTheir sushi was even amazing-- we had the sushi station and i was kind of thinking it would be supermarket sushi but IT WAS SO GOOD!!! "Any Occasion Party Planner". We can't wait to perform at the 10+ weddings we have on the schedule with The Waterfall this year. Again, I am just grateful to have been the one that was there on your big day! Everything was set up just as I imagined and I brought in a lot of stuff! Plan your wedding wherever and whenever you want on the WeddingWire App. Not only that, we gave The Waterfall a seating chart, including tables with ONLY CHILDREN AND THEY SERVED THOSE TABLES WITH CHAMPAGNE DESPITE OUR CLEAR OUTLINE THAT THE TABLE CONSISTED OF UNDERAGE CHILDREN! She ensured we always had a drink our hand, and she went over and above by helping my husband sew a button back onto his suit jacket and hunting down a Tide pen to get chocolate out of my dress! Ridley Creek State Park ithout confirming a time to meet we called the office to setup a tour. They make you feel like you are apart of the Waterfall family from the moment you walk in the door, and like royalty the day of your wedding. Our wedding took place on November 9th 2018 and I am still dreaming about how amazing it was, most of which is because of the Waterfall. The food was plentiful, delish and hot! coordinator quit, no one told me until I called to file a complaint against her for no responses for almost 45 days, this just three months prior to my wedding. The dinner was the only thing that I felt could have been improved. From the first visit, I was in love with this place! Not to mention, when the check didnt clear my bank, I checked the status once a week and they ensured me it was deposited, it wasnt until 6 weeks later the finance manager realized it never hit the books-I dont see how a venue looses a check I hand delivered. Would highly recommend having your wedding here as it is so worth the price! hey worked with us in planning the ceremony and reception in a way that our guests will feel safe. It was the 9th & last venue June 10th 2016 was the date of our event at The Waterfall in Claymont, DE. This venue aims to please - from the very first visit through my wedding day, you are treated not only like their best client, but their only client. I'd say go take a tour and see their packages. I highly recommend The Waterfall. If you want a wedding venue that KNOWS what they're doing-look no further than the Waterfall. Even when my DJ didnt show up (crazy right!? We chose the large ballroom preceded by many different appetizer stations. They give you so much and it is all presented beautifully. They were there for you to ask if you were hungry, needed a drink, etc. The surprises never ended! Some of our guests told us that they thought the cocktail hour was a buffet and so when they saw they were getting entrees, they were so full, they were barely able to eat their meals! VENUE: This one is pretty easy to see, one walk through and you can tell how gorgeous the ceremony will be outside among the marble columns and green gardens. I would recommend the venue to everyone looking for a great place to have their wedding or any other event. There is a separate room for cocktail hour which later turns into the dessert room. Thank You, P.S. food was absolutely wonderful! The Waterfall is highly recommended for any couple looking to display their love at the highest level. We would have liked to tasted the cake when it was cut. I would 1000% recommend them as your wedding venue! The Waterfall was absolutely amazing for our wedding day. phone calls are returned so very quickly, and the staff went out of their way to make planning a breeze. that I looked at. From the very beginning all the staff there was so extremely nice and always available to help answer any questions or concerns we had. The Floor Manager or "Maitre D" was extremely hostile with my wedding planner, the ENTIRE NIGHT. The desserts were fanastic and I heard a lot of great feedback about the cheesecake. XOXO. This venue goes above and beyond to make your wedding night a dream come true! The food that we did taste was very tasty. Distinctive natural light combined with Tiffany accents make the Cascade Ballroom the most sought-after setting in all of Delaware. On our wedding day she made sure the event ran smoothly, from helping with the dress bustle to the cake cutting; she made sure we were enjoying every minute. Anna, Deneen, and Laura insured that the wedding moved seamlessly and were very attentive. Jessy was amazing!- she has a very relaxed and calm demeanor which helps to balance out the craziness that every bride feels prior to their wedding. -beautiful venue The amount of food during the cocktail hour was incredible. We have attended almost two dozen weddings in the past 2 years, so our expectations were high but The Waterfall far exceeded them. Everything was taken care of for us and I felt like I didn't need to worry about anything throughout the entire day. If you are considering the Waterfall book it! I wish I coulds relive it over and over. Weddings - Waterfall Banquet First and foremost, I have family members with extreme allergies - to which I spoke with every coordinator (all 4), the head chef (Neil), 1 of the owners (Marcus), as well as my Aunt called and spoke to the chef - at $150/head - I was guaranteed that the would have specialized meal and would be able to eat that night - Needless to say, the waitress looked at my Aunt and Cousin like they had 2 heads that night, said she would talk to the chef, NEVER came back to advise anything AND they NEVER received their meals. Everyone who we talked to said it was the best wedding they had ever been too . Located minutes from the heart of Philadelphia, The Waterfall is one of Delaware's most elegant catering facilities. I am so pleased to hear that you were happy with everything! It was a perfect night! The cocktail hour is an event all its own, and the staff had a surprise for the wedding couple I will not divulge. Our wedding was just plain beautiful. Being a same sex couple you hope to find a place that will treat you just like everyone else because you love like everyone else and that is what they did. We have guests still calling us and telling us this was the best wedding they have attended. The location is beautiful beyond words, and the atmosphere makes you want to relive the day over and over! There is just too much to say about this place. Our bridal attendant Gina was outstanding. My husband and I chose The Waterfall for our November 2019 wedding and were absolutely BLOWN AWAY! Every bride and groom deserves to feel like royalty on their wedding day. No fault of The Waterfall we could not have our ceremony outside but that was due to the heat wave. All 3 were AMAZING! - Jessy & The Waterfall Team. Our Matire From start to finish, the Waterfall hit a home run with ambiance, outstanding service, and a scrumptious array of food. The staff was all attentive and friendly, the food was AMAZING (I am still getting compliments on how much everyone enjoyed it! The amount food is out of this world! Our main contact was Ashley and she did a wonderful job answering all our questions. I could go on and on but instead of rambling let me put it this way: if you are looking for a top notch venue, look no further. 1001 North Delaware Avenue, Fishtown. I will remember this day forever!! I couldn't have asked for a better wedding day and I owe a big chunk of that to the Waterfall. Jessica worked with us through the planning process and was always available for questions and answered emails the same day they were sent. From the day I walked into the waterfall I fell in love! We can't thank the entire staff there enough for making our day so beautiful and so perfect! Words and pictures cannot do this outdoor space justice. This is the part where I was saying imagine anything and you shall receive. Without them I may have not enjoyed the day as much as I did!! We worked with Jessica from beginning to end and she was amazing! We worked very closely with Jessy (& sometimes Jessica) and they were both so professional and organized! All of my guests loved the Waterfall. The Waterfall can be contacted via phone at (302) 792-2600 for pricing, hours and directions. Request Pricing. I may be biased, but it was the best wedding we've ever been to! We worked with both Diandra My husband and I got married last Saturday and The Waterfall was awesome. Her ded My daughter's wedding was held in the Cascade Room last week, and people are still talking about it! I couldnt be more thrilled with the day. I could never truly express how beautiful it all was but we are so thankful! I truly felt that the waterfall went above and beyond in ensuring my day was a dream come true. The Waterfall operated according to DE state regulations for COVID-19 without taking away from the integrity of the event. Lastly, all of the staff were friendly, attentive and efficient, and we only wish we had a chance to thank each of them individually. My wedding was worth every penny! Not to mention other different food options that we didn't even know about before the reception. Many of the guests thought the cocktail hour was the dinner!