Gonzalo literally made every activity fun. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. It has been a pleasure having you with us and we look forward to hosting you back soon. Hard Rock Hotel Riviera Maya is a hotel located 76.4 km (47.368 mi) or 1 h 14 min away from Cancun International Airport. Every single person greets you with a smile, from the ground crew to the concierge.And the staff brings us to the reason for the review. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. We were able to get a few drinks and a beachside lunch while preparing to leave, our luggage held safely with the luggage team (another unheard of level of service if youre seeing a trend here)! Juarez, Km 324 - 342, Mza. Please, receive our warmest regards from The Excellence Collection. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. The resort is run by the Fairmont hotel company so youre looking at a minimum of $200 around. Federal 307 Chet-Pto. The rooms were spacious and clean. We really appreciate your detailed feedback. We were lucky to get one for the end of the week. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. The resort was apparently full, but it really didn't feel like it. Please, receive our warmest regards from The Excellence Collection. Excellence Riviera Cancun - YouTube It means so much when it comes from our guests. This 27 hole Jack Nicklaus designed course has varying challenges for all levels of the Golfer. It has TVs all around the bar and has a nice selection of beers and bar food options. Yes, parking is available for guest and it is complimentary. From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. We stayed in a junior swim up suite and had plenty of space, including a gorgeous room and deck. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. COVID Safety: We are vaccinated, so felt safe traveling. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! When choosing an all-inclusive resort I think the food is the most important element we look at. There is a lot of heritage and history in this part of the world. You also have the option to opt-out of these cookies. We estimate they took away about 25% of the pool chairs and restaurant seats. Located a 25-minute drive from the resort. Entertainment & Activities There is entertainment all day and night at Excellence Riviera Cancun. All of the shows were amazing. This is the version of our website addressed to speakers of English in the United States. Because the staff are so inviting, the crowd that comes here were just as friendly. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Is parking available at Excellence Riviera Cancun? If you are really into your golf then your best option is the El Camalen Mayakoba Golf Course. 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. There are six spread out in the gardens, including a river-like number and one with a swim-up bar. Wonderful!The focus is on keeping you safe. 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 It would be nice to have some fans to help with sweating, but not that big of a deal. We were surprised by the seaweed situation because this was out of the typical season where seaweed is a problem, over the summer. Whatever your preference or hobby, Excellence Riviera Cancun has the perfect option waiting for you. The Excellence resorts are known for their impeccable service and the Riviera Cancun location is no different. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. Cancun hotel zone, PDC, Playa Mujeres, Isla Mujeres??? As you approach the doors they will automatically open. The seating area is vast so therell never be any issue getting a table here and there is a nice outdoor eating area which is the perfect spot for an early morning breakfast. The staff at ERC are nothing short of amazing. They taught us some Spanish phrases and talked about Bollywood! On average the Riviera Cancun location comes in around 10-15% cheaper than the adults-only resorts in Playa Mujeres. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. However, guests are not required to wear a mask anywhere, but there is space available everywhere. Entertainment and hospitality went above and beyond. Firstly, if you like swimming in the ocean, this isnt the most ideal place to swim. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. The other pools were pretty much the same temperature as the air around us. Cancun. We are delighted to read that our All-Inclusive luxury resort exceeded your expectations in all aspects that are taken care of. Book your next, safe vacation: Excellence Riviera Cancun - Adults Only - All Inclusive. He remembered our names. This is a lovely little beach town that doesnt have the nightclubs and throngs of tourists that you will find in the main Cancun area. For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We were able to get a covid test at the resort to return to the US. They no longer give you menus at the restaurants, probably for safety. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. It is just a slight reduction that you wouldn't notice if you haven't been there before. He leads the daytime activities. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I would certainly recommend this resort. We at InspoVacay prefer a more condensed offering. Restaurants: - Breakfast Buffet: There is plexiglass between you and the food, so the workers fill your plate for you. The decor and the style of the restaurant were very nice, we sat in an open courtyard that had a nice rustic feel about it. Its a really strong drink offering. I'm looking for some suggestions of places to play, and the. 90'ish degrees. WARNING Money stolen from safe! - Review of Excellence Riviera Cancun Are there opportunities to exercise at Excellence Riviera Cancun? Most of all, Gonzalo was MUY excelente! Its between the areas of Playa Del Carmen and Cancun town. We don't do repeat's on any other holidays we take, but there's so much about ERC that makes us come back again and again. The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" It might be a good idea to research some of . The Excellence Collection has always prided itself on its expert-led health and safety processes, and the new post-Covid protocols will be a simple extension of what the brand has always provided for its guests. Yes, Excellence Riviera Cancun offers airport transportation for guests. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. The breakfast and lunch options were nice and the perfect spot for a mid-tanning meal. Before you go, Id recommend downloading the Excellence app. Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. The club lounge is basically a private bar/restaurant area that is open all throughout the day. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. The Excellence club has a range of benefits that are included in your package. The quality of the entertainment was quite good albeit that this element of all-inclusive isnt really our vibe. Located in the Riviera Maya region of Cancun. The standard and variety of food on offer was really top quality. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Only two of the pools are heated and these are only heated in the Winter. Is Cancun Hotel Zone Safe to Visit? Travel Safety in 2022 Please, receive our warmest regards from The Excellence Collection. Mugging, assault, and drug trafficking are among the most prevalent crimes, with rates of more than 59.85%. Usually there are more floats out of the water than in the water. Yes, dry cleaning and laundry service are offered to guests. Order extra if you have an appetite.Speaking of which, wait times for the restaurants can be upwards of an hour. A couple of the restaurants are adult only as well. By noon, it's no longer refreshing. The. It has been a pleasure having you with us and we look forward to seeing you back soon. The facilities available at the Excellence are really at an elevated level. Tapas is one of our favourite types of cuisine, so Flavour market had a lot to live up to. But opting out of some of these cookies may have an effect on your browsing experience. The food on offer is basically an amalgamation of all of the other restaurants on the resort plus all of the typical buffet options such as an omelet and burger station. I read hundreds of reviews on Google before selecting this hotel. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. 24,051 reviews. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. We worked out our new flights and needed to change our airport transfer. Excellence Riviera Cancun - Adults Only All Inclusive - Expedia.com Masks are required on flights and airport. We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. We hope to come back in the next few years! A choice of five upscale suite concepts: spa or garden view, ocean view, swim up, rooftop, and imperial suites. Excellence Riviera Cancun - Oyster.com Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. The focus is on keeping you safe. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. Spanish Hotel Firms Will Build Jamaica Worker Housing. Excellence Riviera Cancun: Top Notch. The driver was friendly and spoke good English. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. They havent been too bad overall, mainly just drunk, loud, and playing music at all hours of the day. For more on the Excellence Playa Mujeres, check out our review here. A big change, they no longer provide straws. SPORTS & ACTIVITIES Answer 1 of 3: I'm a 38yr old female going on vaca by myself. Federal 307 Chet-Pto. Specifically, these folks went above and beyond the already high standard of service: Memo, Brenda and Angelo on the entertainment team, Emilio, Edin, Miguel, and Hugo from the pool and beach staff, Daniel with room service, Jose and Alejandro from Oregano, Edwin from the Lobster House, and Enrique from The Grill each went above and beyond. The food also sets this place apart. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Top Notch. - Review of Excellence Riviera Cancun, Puerto Morelos This island was the first landing spot of Christopher Columbus in 1492. We recommend going around an hour before the tour commences to get on the tour. SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10 Juan at the martini bar is the best bartender. This is one of the Excellence hotels initial resorts. On top of everything, the entertainment team was superb. Excellence Riviera Cancun. They were waiting with a very comfortable luxury SUV for us outside the airport. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. Actually I can't decide on where I want to stay or should stay? We appreciate all of your hard work in ensuring our vacation was top notch. The Mahi Mahi Skewer on the lunch menu was top class. There are a range of precautions that the Excellence chain of resorts has put in place and if you would like to review these they can be found here. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.