Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. Going to breakfast half an hour before they close is too late for some dishes? You will really enjoy it their. It was all just a great confusion and I just don't expect something like that to happen from -again- a five star house. Amenities Restaurants and Bars Pools Beach Fitness Centre Spa Tennis Watersports Cinema Live Entertainment Golf Nearby Children's Club Excursions Accommodation types It is simply not 5 star. All the best wishes for them. The entire team and I look very much forward to welcoming you back to our resort. They would see me caring my little one and run to give me a hand with my luggage or bring her. Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are glad to hear that you had an enjoyable stay with us. Looking forward welcoming you back very soon. . When he went there one afternoon they were expecting him with his favourite paw patrol prints to colour. We look forward welcoming you back very soon. team. Thank you for your enthusiasm towards our resort and service. There are plenty of toys, activities, anything that you can think about. No pressure! Thank you for your excellent feedback, which I will be delighted to share with my team. The Long Beach Hotel had various activities and honeymoon privileges. It was a great experience with Hotel Long Beach. Please see our partners for more details. They bring you tea but no cups, etc. But several are just not trained. However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. The Long Beach Hotel had various activities and honeymoon privileges. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,613 traveller reviews, 7,466 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. May Allah bless him. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Best regards, Christian Jaquier, Beachcomber Resorts & Hotels in Mauritius, InterContinental (IHG) Hotels in Mauritius, Constance Hotels and Resorts in Mauritius, Hotels near (MRU) S. Seewoosagur Ram. Overall service quality is outstanding. Now HK$2,291 (Was HK$3,083) on Tripadvisor: Long Beach Mauritius, Belle Mare. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. I look forward to welcome you for other great moments. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. Going to breakfast half an hour before they close is too late for some dishes? I would definitely return to this hotel. Also the room does not look like in the pictures. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. Our "Come Alive collection" offers a range of experiences to radiate the magic of Mauritius. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. The team led by Christian could not do enough for us. Conclude your experience by . Rooms are, Dear Guest, Thank you for taking the time to share your feedback. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. We look forward welcoming you back very soon. A very nice hotel for families with kids with a very good kids club with great installations. So, so grateful. I was having a few massages and facial rituals, all very relaxing and refreshing. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. Yes, dry cleaning and laundry service are offered to guests. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. Some simply dont listen. Pool and beach experience both fantastic. They would see me caring my little one and run to give me a hand with my luggage or bring her. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). He made sure that we enjoy the hotel at the maximum and we certainly did. I wished that she was living closer to where I am but we will surely be back. Yes, free parking is available to guests. Thank you for your appreciation, excellent rating and high recommendation. These above mentioned concerns were raised to the Management for actions to be taken. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Thank you for staying with us and celebrating your birthday at our resort. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). Sincerely, Where do I start? Dear Guests, Thank you for your Fantastic comments about your recent holiday at Longbeac h Mauritius and the time spent to share them on Trip Advisor. We were welcomed warmly and were greeted with smiles and genuine conversation by all members of staff all week, from gardeners to management. Do not miss also to treat yourself well at the Spa. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. The sea was really cool, and I learned how to fly sailing boats. A SPACIOUS BEACHSIDE RESORT IN MAURITIUS Located North-west on the coast of Mauritius, Victoria Beachcomber Resort & Spa is conveniently situated between the tourist hub of Grand Baie and Port Louis, the capital city. Make the most of the glorious tropical waters along our immaculate beach with the huge array of motorised and non-motorised water sports we have on offer. But take. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. We are glad to hear that you had an enjoyable stay with us. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. 7.7 Good beach. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. #1 Best Value of 47 Beach Resorts in Mauritius "Excellent facilities, good food, lots of variety, very good gym and exercise classes, amazing beach with water sports, padi diving center, one out of four pools is heated, amazing live bands and singers every nigh." We are a family of frequent travellers and I can assure you that the food is beyond any expectations. Eventually i don't regret spending my birthday there. Sincerely, Jean-Marc Ma-Poon, The Mauritians are one of the friendliest people I have ever met and at the Long Beach Mauritius they seem to strive to make you feel special and to make your stay with them an unforgettable one. to many issues in the room.renovation required. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. The staff is exceptionally kind and caring. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. Hotel services was great. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. These above mentioned concerns were raised to the Management for actions to be taken. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. The beach is calm and like a carribean dream. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Also, thank you for mentioning those who have had the privilege of looking after you during your stay. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. Is parking available at Long Beach Mauritius? At the heart of the resort is the piazza, with restaurants, bars and shops surrounding the chic central square. They would see me caring my little one and run to give me a hand with my luggage or bring her. In response to your concerns, we regret that the service was not up to your expectation. Pointe de Flacq, 41602 Belle Mare, Mauritius - Great location - show map After booking, all of the property's details, including telephone and address, are provided in your booking confirmation and your account. They bring you tea but no cups, etc. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). Diving and snorkelling are 'must-do' activities, as are kayaking, paddle boating, water skiing, windsurfing and glass-bottom boat tours. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. All the best wishes for them. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. He was a great kind person. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Reviews of Long Beach Mauritius Off the B59, Coastal Road , Belle Mare, Mauritius #12 of 24 hotels in Belle Mare See the property Languages: Traveller type: Sort by: 100% verified reviews Real guests. Thank you for staying with us and celebrating your birthday at our resort. 1 miles from property. Variety of restaurants and quality and selection of food exceeds expactions. Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Thank you for staying and celebrating your honeymoon with us here, in Mauritius. The whole team looks forward to the soonest opportunity of welcoming you back. While we weren't particularly bothered about this, the staff could not have, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. It's simply the little things that make the subtle difference. Thank you for your appreciation, excellent rating and high recommendation. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. This place is truly amazing. We recommend calling ahead to confirm details. Which popular attractions are close to Long Beach Mauritius? You will love it as we did! They bring you tea but no cups, etc. Which popular attractions are close to Long Beach Mauritius? The view over the beach rooms below was good. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. This place is truly amazing. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. The beach is beautiful with good snorkeling and lovely white sand. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! We will share your reviews with all the staff, specially with Oliver and it will definitely a boost for all of us. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! Special thanks must got to Morna and Isabelle who appeared to go above and beyond the call of duty to make my daughters wedding a very special occasion indeed and we all felt very special. It's about 1 hour transfer from the airport and about a 30 minute walk along the beach from Flic en Flac which is quite small and actually not really worth leaving the hotel for. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. We stayed in a Junior Suite with beach access for 10 days. Looking forward welcoming you back very soon. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. I guess it was reserved for someone else. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. I can only but recommend this hotel as much as to people who want to be their own, as to families and couples. May Allah bless him. Yes, free parking is available to guests. Claim your listing for free to respond to reviews, update your profile and much more. See 5,762 traveler reviews, 7,615 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Our check in at the hotel wasnt quite smooth as we had to wait for a while (after a long flight from Germany) until we got our room. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. Also a great barman and waiter. Yours sincerely, Christian Jaquier, We recently came for my birthday and we really enjoyed it, all thanks to Mr Vimal Rambhojun at the main bar area. Thank you for your appreciation, excellent rating and high recommendation. I sincerely hope to welcome you back amongst, whereby we shall have the opportunity to prove that the experiences you lived is not the level of service we provide to our valued guests. Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. Does Long Beach Mauritius have any great views? Cannot recommend this place enough! A manager for example. We look forward welcoming you back very soon. The excellent service and warm welcome received at Hasu Restaurant. You will love it as we did! I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. It's simply the little things that make the subtle difference. The resort itself is beautiful. We recommend calling ahead to confirm details. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. We are delighted to be made aware that the team, the location, the facilities and the layout contributed at large to the success of your holiday. Sincerely, Jean-Marc Ma-Poon, Absolutely awesome vacation on Easter with my Family. So, so grateful. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! beach is very nice. Does Long Beach Mauritius offer any business services? It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts. Claim your listing for free to respond to reviews, update your profile and much more. Warmest regards, Christian Jaquier. Fantastic food and very friendly staff. I guess it was reserved for someone else. Our days at the Long Beach Mauritius were intense full of, Dear Guests, Thank you for your Fantastic comments about your recent holiday at Long Beach Mauritius and the time spent to share them on Trip Advisor. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. No fresh juices (they can't make fresh orange juice, really?) You will love it as we did! I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. high service quality and best food; rooms worn out and renovation required. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. From the waiting staff, the bar, the beach all done with a smile. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. I was having a few massages and facial rituals, all very relaxing and refreshing. I am glad to read that you have spent beautiful moments at our resort and that the facilities and services were to your holiday convenience. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. Dear loveeat74, Greetings from the Long Beach Mauritius! (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). Long Beach Mauritius: The excellent service and warm welcome received at Hasu Restaurant - See 5,785 traveller reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. The location of the resort is very nice with a very good beach. Tripadvisor performs checks on reviews. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. Own or manage this property? A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I could be misspelling her name, but I recall Channone ? I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. Special thanks to Oliver and his team at the beach bar! See more questions & answers about this hotel from the Tripadvisor community. Thank you for your enthusiasm towards our resort and service. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. A playground resort by day and night, it's all about music, art, food and wellbeing. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. This is the version of our website addressed to speakers of English in the United States. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! Diving and snorkelling are 'must-do' activities, as are kayaking, paddle boating, water skiing, windsurfing and glass-bottom boat tours. I was having a few massages and facial rituals, all very relaxing and refreshing. A manager for example. Maybe at least this here reaches the management. Intl Airport. Warmest regards, Christian Jaquier. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Sincerely, Jean-Marc Ma-Poon, Great Stay, Great Hotel & facilities & Great Management Presence. Amazing stay, great hotel on Easter holidays with my family. Yes, dry cleaning and laundry service are offered to guests. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. They do engage a lot with the guests to ensure that the guests are happy and they have a very good guest follow-up process, where if anything is brought up to their attention, there is instant and proper follow-up. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Long Beach Mauritius, Belle Mare: Bekijk 5.782 beoordelingen, 7.650 foto's en aanbiedingen voor Long Beach Mauritius, gewaardeerd als nr.6 van 11 hotels in Belle Mare en geclassificeerd als 4,5 van 5 bij Tripadvisor. There are plenty of toys, activities, anything that you can think about. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Yes, guests often enjoy the ocean view available here. Definitely recommend this resort. with and not the guest to deal with it. Maybe at least this here reaches the management. Coastal Road, Belle Mare, Mauritius 41601. At Long Beach, we've got something for everyone. All of them always lip-read us all our wihses. We shall surely share your comments with the whole team which shall definitely act as a boost. A hugely anticipated event and one that my sister had been dreaming of ever since childhood. We look forward to welcoming you back to your home away from home in the not so distant future. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. They dont realize when you sit down at breakfast. Going to breakfast half an hour before they close is too late for some dishes? It was a great experience with Hotel Long Beach. Food was excellent throughout and restaurant staff could not do enough to please us. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. Thank you for your excellent feedback, which I will be delighted to share with my team. Yes, Long Beach Mauritius offers airport transportation for guests. We will stay here until next week, but will not come back if things do not change. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. The sea was really cool, and I learned how to fly sailing boats. This gorgeous and modern hotel is surrounded by gorgeous tropical gardens. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Food was also good. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. Warm regards, Christian Jaquier. I cannot understand how some can down rate this hotel, I stayed there for business, however enjoyed the facilities after business hours. The Long Beach Hotel had various activities and honeymoon privileges. Long Beach Mauritius: high service quality and best food; rooms worn out and renovation required. Does Long Beach Mauritius have airport transportation? They did not use the kids club but we had rave reviews from friends. He was a great kind person. Next: the breakfast buffet. With sincere regards, Jean-Marc Ma-Poon, We travelled as a party of ten to Long Beach for my Daughters wedding. It's simply the little things that make the subtle difference. with and not the guest to deal with it. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. Nice team at the restaurant Chopsticks! The hotel itself is beautiful in a spectacular setting. Overall a well run and managed first class resort and a credit to this small group of hotels. Tripadvisor performs checks on reviews. We look forward welcoming you back very soon. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Which room amenities are available at Long Beach Mauritius? LONG BEACH MAURITIUS - Resort Reviews & Price Comparison (Belle Mare) - Tripadvisor Africa Mauritius Flacq District Belle Mare Belle Mare Hotels Long Beach Mauritius 5 454 reviews #3 of 7 resorts in Belle Mare Save Share Coastal Road, Belle Mare, Mauritius 41601 011 230 401 1919 Visit hotel website E-mail hotel Check In / /