Sarah, Management Team. Let us know your preference. Your post in anonymous so I am unable to contact you directly. We would like to look into this for you and get it resolved asap. That is just two of several things that have gone awry recently. We carried out an announced comprehensive inspection at Saxonbrook Medical on 15 March 2016. Saxonbrook Medical Centre GP has total 19591 registered patients, out of this there are 9756 female registered patients and 9835 male registered patients. I am sorry to hear you had a poor experience with us. We close for lunch between 12.30 pm to 1.30 pm Drop your competitors from your business page. Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, Patients can view detailed coded records online, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. Never had a bad, Report an issue with the information on this page. Thank you to all at Saxonbrook. I am pleased to hear that you have had a positive experience with the Practice. Thank you, Saxonbrook Medical. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. removal of moles and skin lesions) - provided in-house and others. Under current Data Protection legislation, no confidential data is permitted to leave the EU. The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. Crawley Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. Maidenbower Square Analytical cookies send information to Google Analytics. as unsuitable. as unsuitable. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. Ensure that improvements are made to the way in which the practice identifies carers. Saxonbrook Medical, Northgate Surgery, Cross Keys House 14 Haslett Ave West Crawley RH10 1HS Phone: 01293 223028 Email: for general enquiries only. Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? SUSSEX residents can begin getting the Coronavirus vaccine as early as this afternoon, as part of the latest stage of the biggest vaccination programme in NHS history, it has been revealed. We would also like to use analytical cookies to understand how our site is used and improve user experience. Someone needs to reviwe the whole thing & start again. Ask a Nurse Health and safety, legionella, electrical testing and equipment calibration had been addressed through this process. We will reopen 11th November at 08:00. its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. I have made the management team aware that you will be in contact. As part of this agreement, additional team members have been recruited to be shared between the network practices. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. Cannot get repeat prescription renewed as it need to be reviewed by a doctor. The practice proactively sought feedback from staff and patients, which it acted on. Menu I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? Saxonbrook Medical Jul 2022 - Present7 months Paramedic working in primary care South East Coast Ambulance Service NHS Foundation Trust 7 years 10 months Paramedic Mar 2018 - Present4 years 11. Menu West Sussex Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. We would also like to use analytical cookies to understand how our site is used and improve user experience. Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . Care Quality Commision Clinical Commissioning Group Contact Us Home Visits How To Prepare For Your Consultation Language Assistance Opening Hours Policies and Procedures Training Practice Vacancies Flu vaccinations - Under 65 At Risk Groups. If you call for help you don't get it. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Saxonbrook Medical Northgate Surgery,Cross Keys House,14 Haslett Avenue West,Crawley,West Sussex RH10 1HS, Information about the doctors surgery opening hours, appointments, online prescriptions, heal. As this is an anonymous platform I am unable to contact you. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. review titled Impossible to get appointments, review titled Great HRT knowledge and support. Information On Booking Covid Vaccinations. We would also like to use analytical cookies to understand how our site is used and improve user experience. The practice has introduced a new system where you have to make an appointment online. Their priority is to those patients who are housebound, assessing their diverse needs, delivering care, and liaising closely with the doctors and other members of the primary healthcare team. Impossible to get any, To be honest I'm not sure how to begin this review because it seems that everything regarding help, Report an issue with the information on this page. Saxonbrook Medical Surgery Self Help Coughs, backaches, flu and other minor illnesses. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Centre. RH10 7QH Our key findings across all the areas we inspected were as follows: A mental health wellbeing service had been developed within the practice. 82.32% with recommended measurement, out of 2,036 patients. National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. Saxonbrook Medical Centre Overview Overview How to register with this GP surgery Ratings and reviews Leave a review ! Sarah, Management Team. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. I have passed your feedback to the team who will be delighted to hear it. Staff were aware of current evidence based guidance. The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. The NFLPA's report card added that the Chiefs' training and medical facilities are also outdated . 0 0. Promoted placement and improved company listing. The design of this healthcare email is interesting and the content is very clear and precise. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. Exception reporting was higher than average in some areas. review titled Impossible to get appointments, review titled Great HRT knowledge and support. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. Kind Regards, Sarah. Can this really be good for patients!!! i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. If you are unable to do this online please give your details to reception over the phone or at the reception desk. Saxonbrook Medical Centre has not yet replied. review titled Practice playing Russian Roulette with peoples health! Organisation: Courtyard Surgery Website: www.courtyardsurgery.com Location: Horsham , West Sussex. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. This is a local network including the Gossops Green, Bewbush and Coachmans GP Surgeries. Report review titled as unsuitable Review titled Great HRT knowledge and support Rated 5 stars out of 5 by Tina - Posted on 17 June 2022 I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Map, Ask a Doctor Close menu, by Michael Forde - Posted on 03 March 2023. Crawley RH10 9XA, Betts Way, Freedom Works, 1st Floor, Astral Towers. Thank you for taking the time to post a review. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Letter from the Chief Inspector of General. However, this isn't the problem. Report review titled Dissatisfied as unsuitable. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. RH10 1HS The Medical Staff Organization (MSO) Medical staff members are those licensed healthcare providers (physicians, nurses, allied health professionals, and other healthcare workers) who are authorized by the state law and hospital's bylaws to provide medical care within a healthcare establishment. review titled Practice playing Russian Roulette with peoples health! The practice has introduced a new system where you have to make an appointment online. So let's hope its not cancer. Please find more information on our practice in our Patient information leaflet. 2018. General Practice in Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. However, they are employed by NHS West Sussex. However, this isn't the problem. Cross Keys House Cannot get repeat prescription renewed as it need to be reviewed by a doctor. This provided patients with support with a number of issues including anxiety, depression, eating and mood disorders. list of commonwealth attorneys in virginia list of commonwealth attorneys in virginia Home Realizacje i porady Bez kategorii list of commonwealth attorneys in virginia These roles include: Clinical Pharmacists work as part of the multidisciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . As this is an anonymous platform we are unable to contact you directly. Sarah, Management Team, by Christopher - Posted on 14 January 2022. Analytical cookies send information to Google Analytics. 62.12% detected by practice, out of 66 new diagnoses. Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. Latest reviews for Saxonbrook Medical Centre. Analytical cookies send information to Google Analytics. This email design is easy to digest and very attractive. Saxonbrook Management Team. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. How to get to Saxonbrook Medical Maidenbower Surgery by Bus? Thousands of medical professionals marched through the streets of Madrid on Wednesday, for the eighth week, to denounce healthcare cuts made by the local government. Report review titled No appointment. Before you make your choice you can read more about our cookie policy. The practice had clearly defined and embedded systems to minimise risks to patient safety. Saxonbrook Medical Centre Maidenbower Square Crawley West Sussex RH107QH web: www.saxonb reveal phone: 01293450400 Doctors Dr Lucy Cox General Practitioner Dr Catherine Eades General Practitioner Dr Yvonne Taylor General Practitioner DR Hicham Nakouzi General Practitioner Dr Ian Anderson General Practitioner Dr Elizabeth Watson Staff Gps I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. (Note that ordering several items at once to be counted as one prescription). Saxonbrook Medical | 24 followers on LinkedIn. Click the title bar on any of the report introductions below to read the full entry. - To look at a lump! My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. Someone needs to reviwe the whole thing & start again. 92.42% had confidence, of 186 respondents. Ask Reception. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. Due to the increase of minor illness, Strep A, Scarlet fever and staff illness unfortunately demand is very high, please bare with us when trying to get an appointment. Staff told us that communication had improved and they felt involved in the development of the practice. If you call for help you don't get it. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. Popular pages. I am sorry to hear you had a poor experience with us. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. Continue to work to improve patient outcomes (QOF) within the practice. This GP surgery is not currently accepting new patients. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. 83.44% within a recommended level, out of 646 patients. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Northgate Surgery. The practice had made improvements in mandatory training attendance for staff with the development of a range of training available including online and some in-house sessions to ensure that training was timely. I needed help today and was called back in no time and medication issued. I have shared this feedback with the team who will be very happy to hear this. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. The practice were working to make improvements and there. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. Care Coordinators work with GPs and other primary care professionals within the network to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers. However, records relating to induction were not always evident or complete. We are fed up chasing back and forth to get these things sorted. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick . Saxonbrook Medical - Information about the doctors surgery opening hours, appointments, online. A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. Report review titled Very grateful as unsuitable. Services offered by Saxonbrook Medical Centre are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. 26 March 2021. Patient Satisfaction with GP Practice Appointment Times. Saxonbrook Medical - Crawley - West Sussex - South East England - England Maidenbower Square Maidenbower, RH10 7QH Show on map How to get id 0300003831190 Other search results for: Saxonbrook Medical REQUEST TO REMOVE Saxonbrook Medical - The doctors, nurses and other staff at . As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. Appointments Consult a clinician, routine appointments, sick notes and more. Post code: RH12 0DD Courtyard Surgery - Salaried GP. but no good, cant even get the online requst answered prop was told to submit it again - why? Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! It reminds the audience how important vitamin C is for their immunity creatively. Report review titled Practice playing Russian Roulette with peoples health! West Sussex I am pleased to hear that the service you have received all round has been positive. We've put some small files called cookies on your device to make our site work. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? Patients and staff we spoke with said improvements had been made in accessing appointments with the newly developed call and triage system. There are over 5,450 part-time careers in Crawley waiting for you to apply! Saxonbrook Medical Centre has not yet replied. We are fed up chasing back and forth to get these things sorted. Information about services and how to complain was available. 4-6 session GP, salaried and partner options, Pembroke Medical Group. Clearly need more staff to answer phones as I have been stuck in queue at number3 for last half hour. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. All aspects of care for your pregnancy are provided. PRESS RELEASE: Wednesday 15 December 2021 Saxonbrook Medical Centre in Crawley is set to host the booster programme's first 24-hour vaccination clinic in the South East this weekend, as it responds to the increased demand from local residents. Report review titled Very grateful as unsuitable. Crawley 811 were here. Crawley We've put some small files called cookies on your device to make our site work. There was a clear leadership structure and staff felt supported by management. saxonbrook medical email saxonbrook medical email Home Realizacje i porady Bez kategorii saxonbrook medical email. I have passed your feedback to the team who will be delighted to hear it. Ensure that all aspects of underperformance in the national GP patient survey are addressed, including areas such as patients not feeling involved in the planning of their care. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . PRESS RELEASE: 26th March 2021. as unsuitable. I am delighted to hear you have never had a bad experience and the staff are always so helpful. That is just two of several things that have gone awry recently. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. We've put some small files called cookies on your device to make our site work. Improvements had been made with the development of a range of risk assessments and the way in which risks were managed wasevident. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. Report as unsuitable excellent staff out of 5 by Lyn - Posted on 16 February 2022 The areas where the provide should make improvements are: Ensure that induction records are complete for new staff. See salaries, compare reviews, easily apply, and get hired. Map, Ask a Doctor All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. Saxonbrook Medical Northgate Surgery has medical staff of 6 to cater to your healthcare needs. Before you make your choice you can read more about our cookie policy. Map, Ask a Doctor Alternatively you can pop into one of our receptions. Those working in these roles within a network can be accessed through direct referral by staff in GP Practices. Medical Center 127 suppliers on Yoys in Redhill, England: Epsom, Epsom, Ashlea Yoys B2B Marketplace Products Companies Distributors Dealers Contact When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . Your post in anonymous so I am unable to contact you directly. Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH.