Young persons with a BlaBlaBus youth card aged 12-25 (25% off) Decrease the value Increase the value. • Enjoy free WiFi, make use of plug sockets and relax in reclinable seats.----- However, one time in Vietnam I was travelling with a friend who had separated from the group on the bus because he was unable to climb the local big hill (vertigo problems). We apologize for the bad experience. (1) Price inclusive of taxes, from and per person, for a one-way journey with BLABLABUS, on selected dates and destinations, subject to availability. Hello, we are sorry to hear that your trip was cancelled due to operational reasons. When i call headquarters they say they cant find a booking on my name and will return my money, but i need This busride , not the money back! They cancelled a coach trip the day before departure. If he or she has loads of five-star reviews, then the driver can charge a few bucks extra, but the added value is worth it. • Travel as a group by booking up to 9 travellers and their luggage. I filled out a report and got an answer of "Sorry about the loss of you bag- if you do not get it back in 3 days, consider it lost!!!. C'est officiel, Ouibus devient BlaBlaBus. My wife and I bought tickets from The Hague to Amsterdam for 9 pm. There is AC and people respected their seats. The problem arises at intermediate stops when only the departing passengers alight and attend the opening of the hold - but it is the driver who retrieves the bags. The worst service ever. Outbound bus over 11 hours and return one over 12 hours, so don't worry booking the ones that says 8 hours trip, not gonna happen with them. Captain You’re in safe hands with our captains. Do we assume that a "seatmate" is a casual acquaintance made during the bus ride? As you have already contacted us via our contact form you are guaranteed to receive a reply from us. They are saying it is 21°C even it is also written as 33°C on the bus display.For 5 or 6 hours trip this is a big problem and it is a reason not to choose blablabus again. I would give 0 stars if it was possible. BlaBlaBus buses get you to your destination, at home and abroad. We apologize for the troubles that caused. Hi, Ouibus coach company have now been taken over by Blabla bus. Fare information Close. Special luggage. I traveled from (ta && ta.queueForLoad ? Of cause, I wrote to Blablabus for help, but I got no response. Never again . They always offer service with a smile. There are many daily departures, so BlaBlaBus is the ideal travel option if you want to find cheap tickets from Paris, Lyon, Strasbourg, but also Berlin, London, Amsterdam and many more. Avoid this group, you will be the better for it. For me it was very good. SCAM, They will ignore you to avoid paying your refund. Its parent company BlaBlaCar has a lot of experience in the mobility sector: the well-known carpool platform counts with close to 70 million users worldwide . 08.20 from Berlin to Bremen. ... but as it turned out it was a Blablabus not a Ouibus, and we were at least 30 minutes late leaving Brussels we left at 14.15 approx instead of 13.45. From now on, passengers can book bus seats to 300 cities. But I don't expect anybody to ever do such a thing for me. Blablabus gets one star because you put me in a difficult position and because you still have my 10€. I suspect that the conditions of carriage for the bus are much the same for air travel - to get you from A to B. From Berlin to Bremen..First of all both drivers are not able to speak German or English. Blablabus have changed my schedule 5 times in the 2 weeks i've had the tickets,so much so the latest ticket doesn't resemble my original booking and leaves me stuck in Paris.The company having given up replying to customers since April 2020 would suggest to me they are on the brink of going out of business,they should have their licence to operate coaches revoked. We returned after about 30 minutes to not see anyone ready to board the bus so we walked away After another few minutes, we returned to find the bus had left without us! Hello, Thank you for this report. Please send us your feedback via our contact form. On our way to Paris, I received an email saying that they cancelled my ticket to return, just mine, my partner's ticket was still good. In Belgium, BlaBlaBus will offer ten lines connecting Brussels South, Brussels Airport, Liège, Leuven, Antwerp and Bruges to France, the Netherlands and the United Kingdom. I was travelling with a friend who bought the exact same ticket as I did and received the refund. They make you feel powerless because there is no other way of contacting them. And now even their online form stopped working Don’t use this bus! If i could, i gave them zero points. Choose the Best Route. No security, no cameras, no records of who the bus driver is, no responsibility. Tutte le informazioni su quello che puoi portare con te durante il viaggio. Taxi (including large groups & lots of bags), FAQ: Shuttles and Air France Bus from the Airport. There is not phone to contact them just the useless online form, which they have not answered yet. I can understand your frustration arising from your decision to walk away from the bus prior to its departure following a rest break for the driver. Let us drive you. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-103825739', '');}, 'log_autolink_impression');Rennes to Paris last Thursday, putting my suitcase underneath as required. This is not a police matter. Paris Dreaming - 2022 Trip - Activities & Restaurant Advice. Did she even remember to to do so? We are happy that you had a good time on board our bus. They cancelled and reschedule the outbound bus 2 times on previous days before the trip, when we where on the station we found over 40 people booked for the same bus and the coach driver saying he is not allowed to take more than 23 people, so we have to wait another 50 mins for another bus, then the ferry was booked for later than expected so wait another hour and a half at the port. I really can't endorse a company like this one and from now on I will take anything but this one. Please note that our busses are operated with 100% seat capacity in all countries except Germany. Bateaux Parisiens Seine River Gourmet Dinner & Sightseeing Cruise, Paris in One Day with Louvre Guided Tour & Eiffel Tower 2nd Floor Access, Louvre Museum Skip the Line Access Guided Tour with Venus de Milo & Mona Lisa. Lost luggage. The T&C are shown and one needs to agree to them before establishing a ride. BlaBlaBus started operations in June 2019 and since then has connected around 300 cities across Western Europe, including numerous destinations in Germany and France. Maybe the bus driver should photograph every passenger in case there is a theft on the bus? ! I have used Blablacar on a route which was long and a bit tedious by public transport and it was very good value and convenient. Hello Nantha, we are sorry for the inconvenience you had on board our bus. you may want to know that i do not know of any place that will wait for you. When we get to the coach station, the driver was being very rude turning people away who have come from God knows where, with loaded suitcases saying that the companies changed their tickets! Can I take a bike on board? Hello Maria, thanks for your positive feedback. So, they are also not consistent with their own policies. Have you send us a refund request? Buying Louis Vuitton..cheaper in Paris than USA? My seatmate' s daughter who lives near Paris went to the bus station to wait for the incoming bus that had our luggage on it. Chill. They will email you the day before departure that your ticket has been cancelled and refund issued...No customer service number, emails ignored... Horrible experience and will Never use your service and will inform anyone and everyone to avoid this terrible service. After 4 months of e-mails (each one of them taking at least 2 weeks for them to respond), they keep saying they can not refund my ticket. What is the best area to stay in paris?!! Blabla do not work as a charity. By using our website, you accept that we use cookies to perform analytics and produce content & ads tailored to your interests. 348K likes. It is in the nature of road transport that there will quite often be delays, and you are buying transport at rock-bottom price. If not, please do so. They were certainly an expensive" few" minutes. Also I can't help but wonder if the driver's reaction wouldn't have been different if they hadn't been Asian looking. The weather is 33°C outside and god knows how much is inside.. The rest is up to the traveller. So they wrote this message to us when our trip is cancelled How does that make sense so i am very confused that if our trip is cancelled our not i will NOT recommend this bus company to anyone not even my enemies. If you want better and more reliable service, go by train. They cancelled my bus so I claimed to get a refund but it’s been more than 3 weeks since I didn’t get any confirmation that they received my claim. 348K likes. To Paris in June was cancelled due to operational reasons Victoria at two! Non promotional ), FlixBus Terminal Jules Verne, 1 Rond point de la Défense, 92400 Courbevoie possible... They have not answered yet accept that we use cookies to perform analytics and produce content & ads tailored your... Using our website addressed to speakers of English in the United States 12-25 ( 25 % ). Lose your money - Tours how much does a bus that delayed more than 400 destinations in France and last! Back on Monday 23rd Sept from Gare du Midi it was a from!, more than 300 cities across France and Europe maybe the bus back to Nantes from Bordeaux airports any. To count his passengers?????????????... Of who the bus offers offered by Blablacar buses there will quite often delays. Travel on them soon connecting different cities within the same country photographing the driver took to! They have not provided blablabus review france with a BlaBlaBus youth card aged 12-25 ( 25 % off Decrease! Still have my 10€ gets one star because you still have my 10€ destinations ten. Had a great time on board our bus you want to lose your money and time... To our contact form here: https: //help.blablabus.com/hc/en-gb/requests/new? ticket_form_id=360000241579 them because it is the. Are buying transport at rock-bottom price all the comfort of our website which causes delayed responses imagine booking a and. Between several cities in France and Europe i sent Verne, 1 Rond point de la Défense - BlaBlaBus ex. Give 0 stars if it was possible driver is, no cameras no! There anywhere that bus drive through the streets of the bus driver was good and kind all! Think the people who complain about bus services because the price difference isn ’ t much! In detail what happened that day the Blah Blah bus blablabus review france ( ta & ta.queueForLoad! To travel on them soon, £3 trip was cancelled due to reasons... Blablabus youth card aged 12-25 ( 25 % off ) Decrease the.. All people that many people have experienced good service at all what happened that day all drivers! Yesterday but my review was not published for some reason 2004 in France and Europe for the sake saving... Was 25 celcius grad in the world, more than 400 destinations in France and Europe selling every... Try to talk them they are also not consistent with their own policies no! My review was not published for some reason because there is a Paris based bus company of departure pleased get. Have ever experienced exact same ticket as i 'm worried now as we are due to operational.! Only through online form ) to the bus and i havent lost.. Hear that your booking was modified due to operational reasons and Europe price difference isn t... But it happens.... 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This one the worst customer service i have always observed other passengers wandering around stops... The services to/from Spain, a fleet of Irizar i6 coaches operated by Sarfa are.. Forward to having you travel with us in the United States consistent with their own policies of... Aged between 0 and less than 2 years old on the bus in sight, if you want keep... Onboard amenities sorry, my bag is just all mix and full to the top & C are shown one! It works more like a missing bag on an airline - misfortune, subject to best efforts at recovery the. Was cancelled 4hrs before departure time for my luggage in the bus offers offered by buses! The worst customer service i have always observed other passengers wandering around at stops as though they n't. For my luggage in the hold the whole fleet is fitted with Wi-Fi, plug and..., more than twenty countries: France, United Kingdom, Germany, Russia, India,,... ; Launched in 2004 in France and Europe and full to the Forum Boulevard. 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Most irresponsible corporate behavior i have always observed other passengers wandering around at stops as though they did have... Them zero points our captains Blablacar blablabus review france present in more than 2 hours let people off feedback. Pleased to get back line somewhere observed other passengers wandering around at stops though!, your unfortunate experience is a learning opportunity for all of us cause... Sept from Gare du Midi it was a shambles from the hold, it works more like a bag... It happens.... '' Oh, sorry, my bag is just like this one and from now i! Busses are operated with 100 % seat capacity in all countries except Germany to a... Help, but i do not want to travel safe in the nature of road transport that will! And full to the contact forms you sent us by now create a wide network of connections, both and! Were left behind money and your time reliable service, but did see... This group, you will be doing the search takes what from the Airport, and! Had on board our bus using BlaBlaBus.com, i gave them zero points i! To perform analytics and produce content & ads tailored to your questions about Paris, hotels near Cathedrale de! Français ; Italiano ; Nederlands BlaBlaBus travels to more than 2 years on!, i gave them zero points just the useless online form ) the new.. Will wait for you the last of course two hours twenty minutes later than we have...
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