SPT has banned all smoking (including e-cigarettes) from its buildings and premises. For tickets bought at a ticket office or from an agent, please see our Refunds and Compensation page. EVERYDAY DISCOUNTS Savings for Kids, Seniors, Military, Groups and More VACATIONS & RAIL TOURS Train vacation packages throughout North America MULTI-RIDES & RAIL PASSES USA Rail passes, monthly passes and multi-ride tickets The customer service teams can access the ticket and travel information needed to deal with your query. Comments, complaints and feedback about delays, refunds and claims, train journeys, stations or ticket offices should be sent to the appropriate Train … Phone number 0345 165 2030 Address APCOA Car Park Paddington Station ... Heathrow Express and TfL Rail to Heathrow Airport. National Car Parks Phone number 0845 050 7080 Opening hours Saturday 24 Hours a Day Sunday 24 Hours a Day Number of spaces 36 Accessible car park equipment Wheelchair users can use car park equipment at this station unaided Free of charge No Annual rate £2500.00 CCTV Coverage Yes Onward travel information Opening hours are 10:00-18:00, seven days a week. Phone lines are currently closed but you can still email or use social media to contact us. Calls to this number are charged at local rate. If you have an enquiry about using one of our services please ensure you contact the appropriate customer service team in each business. For tickets purchased online, simply email your original booking confirmation plus your request for a refund to refunds@stanstedexpress.com. Registered No: 2590560. Victoria Place - Main parking area. Calls to this number cost 13p per minute plus your telephone company's access charge. The bus station address is Paris Street, Exeter EX1. Don't forget, you can always contact us for any other issues you may have. No further discounts permitted. Unaccompanied children will not be carried. And to ensure you get in touch with the right person to help you we have provided contact details for all our main businesses. The price of your ticket is dependent on when you're looking to travel, your age, who you're travelling with and how far in advance you book. Yes, there is FREE WiFi available on the majority of National Express coaches and services. Note: Calls to this number are charged at local rate. *Lines are open between 0800 - 2200, 7 days a week. Pre-book a low cost coach transfer with National Express and travel in comfort at affordable prices. By continuing to access the site you are agreeing to their use. National Express Rail GmbH Maximinenstraße 650668 Köln (Germany), National Express Group PLCNational Express HouseMill LaneDigbethBirmingham B5 6DDRegistered No: 2590560. National Express operates a 24/7 media relations service every day of the year. Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. ‏‏‎ Does National Express allow pets on board? Amendments must be made prior to the journey (whether outbound or return) by visiting. No. Get in touch by phone or email so we can book your tickets (and you may even be eligible for a group discount). Part of the National Express Group All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. Adult fares are applicable to all passengers aged 2+. You can purchase your Season ticket from any of our National Express Travelshops or from our Customer Service Team, phone lines are currently closed but you can still email or use social media to contact us. Group Registered Office. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. Get answers to most questions fast with our FAQs - just choose the topic and enter a keyword (e.g. Browse our ticket types to find the perfect travel solution for you, from bus passes and travelcards, to local daysavers and student passes. I went on their website this morning and under 'contact us' I got the option to chat online. In need of some flexibility when commuting or travelling or just can't commit to the same departure time daily? Open returns are not available on European journeys. Smoking is only permitted outside the bus station. Choose the two locations you travel between, we'll add them and provide you with a price by completing this simple form. If however there is any query while booking with redBus, it is advised to contact redBus customer care instead of the National Travels contact number. Talk to us, good or bad. A National Express Multiride ticket offers 10 single journeys between your two locations, valid for 3 months. Please note this number should only be used for enquiries about the local bus services in the West Midlands, Coventry and Dundee.The team on this number cannot deal with enquiries about National Express coach services. Stand E1 is the primary pick up/drop off point and this is where the National Express office is located. A National Express Season ticket gives you a reserved seat on your daily commute. Only Service Animals are allowed on National Express buses. Advance ticket purchase may be required. Additional infants aged 0-2 must be paid for. Simply choose the two locations you travel between most, purchase a Season ticket, choose from 1 month to 1 year validity and get unlimited travel in both directions. (sms or chat based messages are not permissible). Online contact form. Find out how to amend your booking or get a refund. Gatwick Express is a trading names of Govia Thameslink Railway Ltd. ... Search buses by route number or look for a timetable Search services & timetables Explore . 0871 781 8181 Lines are open 7 days a week, 9am - 5pm. You can either book tickets online, or visit a local branch. DEALS & PROMOTIONS Amtrak travel deals, promotions and other partner offers. Please visit our Group Travel webpage to find out more. National Express offers over 200 daily services to London on 4 routes as follows: One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. Sheffield Interchange is also served by a limited number of Stagecoach Express coach routes, as well as other lesser known coach operators. Please Note - Advance purchase tickets are only sold between the hours of 07:00 and 21:00. Find out more. Opening hours are 08:00-22:00, seven days a week. We do everything we can to make your journey as smooth as possible from start to finish, and that includes buying and using your ticket. Only Assistance Dogs are allowed on National Express coaches. Send an email using the bus online contact form. Network map Download network map Additional infants aged 0-2 must be paid for. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. If you're looking for complete peace of mind, choose our fully flexible fare. National Express West Midlands National Express Coventry. National Express connects hundreds of towns and cities across the country including London, Manchester, Brighton, Birmingham, Cardiff and Glasgow. Attempting to board or alight at a destination not specified on your ticket is not permitted. Delay / Repay 2. National Express Group PLC is a company registered in England and Wales, whose registered office is National Express House, Birmingham Coach Station, Mill Lane, Digbeth Birmingham, B5 6DD. Search bus schedules and compare ticket prices with Busbud. All telephone numbers refer to our Contact Centre team in Norwich. Booked Reservations If you have a comment or complaint about a train journey station or ticket office you should contact the Train Operating Company or station operatordirectly. Yes! You can exchange your ticket over the phone at 0871 781 8181. To purchase your Multiride ticket pop into a National Express Coach Station or contact Customer Services. You may not travel to/from another location on this ticket. An amendment fee will apply so please have your credit/debit card details to hand (you may also pay cash in a ticket office). (calls to this number are charged at local rate). Additional infants aged 0-2 must be paid for. Please check your ticket is valid only for the coach you want to travel on. Note: Calls to this number cost 13p/min plus your telephone company's access charge. Learn more about cookies. No refund or cancellation   You cannot make any changes. The bus station address is Blackpool FY1 5QA, UK. For timetable information and general enquiries call our contact centre on: 0121 254 7272 Lines are open Monday to Friday, 9am - 5pm. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). If you do not require flexibility, our online only restricted fare is a great choice. I was asked my surname and the last 4 digits of the card I used and a couple of minutes later they gave me my ticket number. Send an email using the ALSA online contact form. One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. 8 a.m. - 7 p.m. Central Time, Monday - Friday 8 a.m. - 4 p.m. Central Time, Saturday. Email us One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. View our full Conditions of Carriage. Call us: 1-844-GRP-TRIP 1 8 4 4-GRP-TRIP (1-844-477-8747) 1 8 4 4 4 7 7 8 7 4 7. Contact National Express customer service. Ticket Office Yes Opening hours Monday - Sunday 24 Hours a Day. ... National key toilets Yes National key toilets location Waiting Room- Available during staffing hours travel insurance beyond its 14 day cooling-off period). You can also write to Chris Hardy, National Express Coach Managing Director at: Chris HardyManaging DirectorNational Express CoachNational Express HouseMill LaneDigbethBirminghamB5 6DD, For information about our bus services visit: www.nxbus.co.uk, Send an email to us using the bus online contact form. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. No Coachcard discounts are applicable on this fare type. Send emails to kundendialograil@nationalexpress.de or use our online contact form. Do National Express coaches have WiFi on board? Customers are advised to use the ticket machines where possible and please ask a member of staff for assistance if needed. An on call service operates for urgent media enquiries out of office hours. No amendments can be made to any part of the ticket. No. Contact Us. Find different ways that you can book a journey, claim special offers and read fee information. When travelling within the UK, the return journey can be made within 3 months of the outward date of travel. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. A new ticket will need to be purchased if your plans change   You cannot use other discounts or coachcards with this fare. To confirm and book your return journey, at no extra cost, visit www.nationalexpress.com/myticket or call us on 03717 81 81 81. Journey amendments can be made to tickets prior to travel by visiting www.nationalexpress.com/myticket, visiting a National Express Travel shop or National Express Agent or by calling 03717 818181*. Compensation for delays 4. National Express, Bus Station, Nottingham. Tired of standing on the daily commute to work? Opening hours, reviews, phone number. We are here to help, Official Coach Supplier to Wembley Stadium. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). The majority of coaches are fitted with leather seats, toilets, power sockets and air conditioning. Whether it's a one-way (single), return or open return journey, below you'll find information about our different fares so you can know which is right for your circumstances. This fare is not refundable but the journey date and time can be changed prior to the current departure date and time. Refunds can be made up to 72 hours prior to the departure of the outward journey, however some extra products may not be refundable (i.e. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. CityLink Ticket Office is open 7 days a week from 09:00 to 17:00 for ticket sales and travel information.Telephone: 0141 333 3708. Yes, there is FREE WiFi available on the majority of National Express buses and services. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. Use Coach Tracker from your mobile or desktop to track your coach in real-time. Search FAQs. National Express is a leading coach and long-distance bus operator in the UK, offering fantastic value for money with tickets. Turn up and ride (subject to seat availability) on our services or book a specific service via our National Express Travelshops. Haven't recieved email confirmation of ticket from national express. "mobile delivery ") in the search box.. Giving you the flexibility to travel exactly when you want on our scheduled network services. Call: 0121 254 7272. All National Express arrivals & departures leave outside the Capital One Building, so please be aware of your service number to avoid missing your coach. This ticket is only valid to and from the destinations as specified on your ticket. Sorry there has been an error, please try again, You have successfully logged in, click the link below to go to your account. Select a return within 3 months of your outward travel. We will check availability and give you our price. Chairman and Group Chief Executive’s Responsibilities, Board in action - The role of non-executive directors, Board in action - Engaging with the workforce, 2019 second-round community award winners, 2019 second-round educational institution award winners, 2019 first-round educational institution award winners, 2018 second-round community award winners, 2018 second-round educational institution award winners, 2018 first-round educational institution award winner, 2017 educational institution award winners, 2016 educational institution award winners, 2015 educational institution award winners, 2014 educational institution award winners, 2013 educational institution award winners. Head Office Phone 03456007245 Fax 01603675243 Address 11th Floor 1 Stratford Place, Montfitchet Road London E20 1EJ Email address contactcentre@greateranglia.co.uk Contact note. Need to get in touch? Additional infants aged 0-2 must be paid for. If you are not sure of who you need to contact, call our main switchboard number. How to have the best night out in Birmingham, Places you might not have thought to try in 2020. To cancel your ticket and obtain your cancellation reference please call us on 03717 818181, *lines are open between 0800 - 2200, 7 days a week. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). We aim to get back to you the next working day. Write to us at:ALSA Customer Care ServiceServicio de Atención al clienteC/ Miguel Fleta No428037 Madrid (España), For information about National Express Germany's services visit: www.nationalexpress.de. Registered in England under number: 7934306. National travels contact number is 9898989898 or 8892222548. We want to hear from you. Yes, at either ticket office or self-service ticket machine Smartcards validators No Seasons, Single and Return tickets are now available digitally on The Key. For tickets, help with an existing booking and information about our coach services visit: www.nationalexpress.com, Use our online help centre to get answers to frequently asked questions or send an email: www.nationalexpress.com/help. Additional infants aged 0-2 must be paid for. Want to know where your coach is? Call or get in touch online Book tickets & track your coach anytime, anywhere. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. Always check the written stop description on your ticket before travelling. We’re offering increased flexibility on our three ticket types for journeys until 30 September 2021. Open 6 days a week. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Other local business pages. You can call National Express at +44 371 781 8181 phone number, write an email, fill out a contact form on their website www.nationalexpress.com, or write a letter to National Express LTD, Birmingham Coach Station, Mill Lane, Birmingham, England, B5 … Find out how switching your journey to coach could save you a train-induced headache. Search bus schedules and compare ticket prices with Busbud. Write to us at:National Express UK Bus Customer Relations51 Bordesley GreenBirmingham B9 4BZ, For information about ALSA's services visit: www.alsa.es or www.alsa.ma. We cannot offer refunds on part-used tickets. National Express UK Coach Customer ServicesNational Express HouseMill LaneDigbethBirmingham B5 6DD. One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. Phone number 0345 0774 224 Note. Please note: we've designed our Stop Finder to be as accurate as possible to help you find your closest stop. We have business-specific media relations contacts in each division - please see individual contact details below Please note a booking fee will apply, via customer services an additional postage fee will apply. If your return date is not yet known, open return tickets provide flexibility. Phone bookings incur a £2.50 booking fee. Use ALSA's online help centre to get answers to frequently asked questions. Yes! This page explains all the ways you can contact and keep up to date with Stansted Express. National Express Group PLC National Express House Mill Lane Digbeth Birmingham B5 6DD Registered No: 2590560. Lines open 7 days a week, 9am - 5pm (calls to this number are charged at local rate). Passengers aged 60 and over are entitled to receive a small discount on European journeys. National Express. An excess fare will also be charged, where a higher fare applies to the requested amendment. Please review. You must travel on the timed journey you are booked on. ... National Express great value coach travel and holidays . This should not be confused with the Ticket Office, which is located in the Archway Centre. We know things can change after you've booked your travel. To get your season ticket price please complete our enquiry form. Main Switchboard Tel: 08450 130130. Unaccompanied children will not be carried. Once you've made your booking, there's one or two final things to arrange that will make sure your journey runs smoothly. ‏‏‎ Does National Express allow pets on board? Blackpool Central Coach Station is a popular bus station in Blackpool served by National Express and JH Coaches. We are determined to provide you with the right support and help to deal with your query. The ticket office at London Victoria station will be closed until further notice. The National Express website uses cookies. If you need some flexibility, then our standard fare is a great option for you. Note: Calls to this number cost 3p/min plus your telephone company's access charge. Exeter (Bus & Coach Station) is a popular bus station in Exeter served by National Express, The Airline, Yorkshire Coastliner, City Connect 36 and First Badgerline. Do National Express buses have WiFi on board? Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. You can then print your ticket from their website. If you are a customer with a enquiry about using our services, please use the contact points listed above. This includes the following topics: 1. National Express coach tickets are available from the post office. Ticket Refunds 3. However, we know sometimes plans can change and you may need some more advice. Our General Conditions of Carriage, as amended from time to time, (“Conditions”) apply to all Services (as defined in these Conditions) and set out your rights and duties as a customer. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). Passengers made 938 million journeys on our services in 2019. It's a great way to save some money when you make the same journey more than three or four times a week. Note: Calls to this number cost 3p/min plus your telephone company's access charge. You can exchange your ticket over the phone at 0871 781 8181. The above contact details are for comments and complaints about National Rail Enquiries (telephone service, website and apps). Unlimited amendments to the journey date and time can be made any time prior to departure without incurring an amendment fee. Using redBus customers have the opportunity to get large discounts on National Travels tickets. Please contact a MGM National Harbor box office representative via the number below for further help with your ticket purchase. To cancel your ticket and obtain your cancellation reference please call us on 03717 818181, *lines are open between 0800 - 2200, 7 days a week. Full refund and cancellation if you cannot travel   You can make changes to your booking without a fee   You can use a coachcard or other discount with this fare. If you have an existing order, you can Chat with us or Send us an email.Simply follow these steps: Sign into your Ticketmaster account For information about our bus services visit: www.nxbus.co.uk. Please note this number should only be used for enquiries about the local bus services in … Media relations contacts. 'S access charge redBus customers have the opportunity to get answers to frequently asked questions Heathrow Airport children be... 'S a great choice please ask a member of staff for Assistance if.! 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