Your customers may be willing to wait longer for the lower prices that you offer this is often, after all, what differentiates a dropshipping business from a more traditional online retailer that holds inventory. You could check out marketplaces like CJDropshipping since they keep stock in different warehouses worldwide. You should create a section on your website that is dedicated to shipping and returns and it should be easy to find. Its important to make buyers aware of issues that might affect order processing and shipment. However, if youre working with multiple suppliers, simply have an email where customers can request a refund and get in touch with you. All these steps can be done with a few clicks. So, if an item doesnt come as described or arrives damaged, its often your legal obligation to accept a return request. Last, but certainly not least, is your customer supporta key differentiator, especially if your current competition provides lackluster service or provides a frustrating shopping experience. How To Start Dropshipping: 6 Steps For A Successful Business By doing this, your visitors will be able to find your shipping policy. You can create a shipping policy by setting up a new page on your online store. AliExpress Dropshipping: 101 Guide On How To Source From AliExpress Now that we understand how AliExpress can help you source products as a dropshipper and why its important to correctly position your store, lets move on to getting your store set up. Today, nobody wants to wait 60 to 90 days to receive a product. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Shipping costs are calculated during checkout based on weight, dimensions anddestination of the items in the order. A dropshipping shipping policy is an essential document that gives customers a breakdown of how you handle any arising shipping issues. Dropified - Import items from AliExpress, eBay, and over 80 other product marketplaces. AliExpress Dropshipping: A Complete 2023 PlaybookShopify, The 9 Best Dropshipping Websites for Your Online Store, PayPal Is Now Available to Pay for Your Shopify Bill, 6 Tips for How To Be a Successful Dropshipper (Full Playbook), How to Create Your Shipping Policy (With a Template and Examples), What Is Affiliate Marketing and How to Get Started, The 19 Best Dropshipping Clothing Suppliers To Grow Your Business, Product Line Extensions- What They Are, Examples, and Tips for Forming Your Strategy. 3. A dropshipping return policy is a set of rules that a retailer or store owner publishes to make sure their customers know exactly how to return an item for a refund and under what circumstances. If youre selling low-cost dropshipping products, its often wiser to simply offer a refund or a replacement without asking for a product return. After being exposed all the time to dropship "gurus" trying to sell their courses and learning from my mistakes, I decided to help build Do Dropshipping and make all information you need to succeed in dropshipping available for free to everyone! Do you offer a free return option (or who pays for the return shipping)? Keep on reading to find out what you should cover in your shipping policy, so your visitors will be able to find every bit of information they need! AliExpress Sellers (Suppliers) offer shipping to over 200 countries; It's as simple as listing a product for sale on your website and sending an email to your supplier to ship the item on your behalf whenever you get an order. While it isnt perfect, Ive developed a list of criteria for choosing a product. This article is over a year old and it was one of the most helpful articles I have come across regarding shipping policies! Start a free trial and enjoy 3 months of Shopify for $1/month on select plans. Simply navigate to Online Store -> Pages, and click on Add Page. You can settle on one or decide to diversify your options offering retail customers several shipping options helps build trust by giving them a say in how they get their orders. Get free online marketing tips and resources delivered directly to your inbox. 2022 Guangzhou Haoqianyi Trading Co., Ltd All rights reserved. Shipping Policy Template and Examples - Termly Once you have a distinct niche in mind, its time to start choosing a few products you want to resell on your store. While the technicalities of dropshipping, such as shipping and returns, can seem daunting for the uninitiated, with some good planning and policies in place it can become a very lucrative activity. Your customers need to know this before they place an order, as most people are used to the extra-fast shipping times of Amazon and the likes. Hello (Their name if you know it) My name is (Full name) I am the owner of (Your website) an eCommerce store specializing in (Your products). Another option is to change your suppliers and look for ones that are closer to your customers. How to Write a Shipping Policy for Dropshipping Stores - WebsitePolicies So, thats something to keep in mind if youre dropshipping with no money. An extra tip is to add your shipping policy to Shopifys Legal section. While adding products to your Dropshipping store, here are the things you need to keep in mind-. Usually, a 14-day money-back guarantee with no questions asked is the norm in Europe. For example: Standard shipping (5-7 business days): Free. Once the order is shipped, we can not alter the shipping address anymore. Creating a Dropshipping Return Policy: The Ultimate Guide for 2023 AliExpress Dropshipping to Shopify - Make It Easy | Alitools The above is true for most AliExpress suppliers, but most dropshipping suppliers won't cover return costs for defective items because in their minds, they didn't manufacture the products, so they aren't liable for defects. Setting up your AliExpress dropshipping store. What you have to keep in mind is that from the customers point of view the dropshipper doesnt exist. Julong Industrial Zone. Your store automatically sends the orders to your dropshipping supplier . Here, mention the countries you ship to and dont. Why Do You Need to Have a Dropshipping Return Policy Set Up? What to Discuss with Suppliers before Drafting Your Return Policy? Here is an example of a shipping policy from Allbirds: The shipping policy is one of the default pages that every dropshipping store should have. This way, whenever you get an order, it will be easier for you to find the supplier on AliExpress, as well as keep track of price changes. Toy Theme Shipping Policy Template. Free and low-price shipping is increasingly being seen by customers as the standard norm of online shopping, rather than the generous luxury it once was. Doing this will save you a lot of headaches by preventing the most common support mail (in most cases): Where is my order?. How To Add Shipping Policy On Shopify - A Step By Step Tutorial. #1 Free Shipping Policy Template & Generator | Easyship What your shipping policy should include 1. That can be a common concern, especially for dropshippers who sell clothing or jewelry. Once you begin selling, store expenses and eCommerce fees can stack up, so you need to think about finding dropshipping products that minimize these risks. Its as simple as listing a product for sale on your website and sending an email to your supplier to ship the item on your behalf whenever you get an order. How to Set Up AliExpress Dropshipping in AutoDS in 5 Simple Steps Template: On AutoDS we have some templates which have been adapted for Chinese dropshipping. Patryk. The layout is designed for the online . Stating this on the policy acts as additional information while accounting for how long to wait for a shipment. Do you want to create your own online store? How much does it cost to dropship on AliExpress? What Should Be the Dropshipping Return Address? How to Create a Shipping Policy: Tips, Examples and a Free Template Reduced customer requests save you time and ensure you dont get an overwhelming amount of bad, shipping-related reviews these can kill your business before it starts. Or, maybe give Spocket a try since its full of US and EU suppliers. How Are Dropshippers Affected by Returns? Modalyst: 10M dropshipping products, US suppliers & Aliexpress Required fields are marked *. This approach is not only easier, it saves you a lot of timeyour most valuable resource. 57.41 $ 3.07 $. You, as an eCommerce store, should have your separate dropshipping return policy. Marketing is how you help customers find, evaluate, and buy your productits meant to improve a customers experience with your store, in addition to driving revenue. Remember that international shipments incur additional costs like taxes; state whether your company covers this cost. With a well-outlined dropshipping shipping policy, customers find little or no need for more assistance on shipping matters because they can easily find everything they need within your shipping policy. Feel free to copy our Do Dropshipping Shipping Policy, modify it to fit your dropshipping stores policy, and use it in combination with the other standard pages here! Tell people the measurements of your sizes in inches and centimeters to satisfy customers worldwide. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. The 14+ Most Successful Dropshipping Store Examples - PageFly Academy EMart Pro is a lightweight and fast multipurpose theme that offers premade templates for a quick store launch and all key features. While creating the policy, address the issues that may face them and offer solutions. For the final step, head over to Online Store -> Navigation, to add your new shipping policy to your footer menu and/or other menus! To avoid this as much as possible, you could have a size chart to help your customers find the right fit. If you have a suspicion of your parcel being lost or missing while in Transit, please contact us by email. What Are the Most Important Things to Include in Your Dropshipping Return Policy? A No-Nonsense Guide. #: Delivery times for various shipping regions. But, if your supplier and return address are in China, this can be very costly to your customers, making them unlikely to buy from your store again. Dropshipping with AliExpress is also pretty easy. No promotions or invoices, please! DSers can do this for you when youre making a purchase on AliExpress. Ensuring that your drop shipping policy has a section outlining the various mediums through which customers can reach you can give them more confidence as they shop with you. Shopify will automatically update your Amazon listings to match your inventory in your store. Who Pays the Return Shipping Fee: the Customer or the Dropshipper? Aliexpress is an international retail platform, vendors build a store on Aliexpress, and sell to customers worldwide. Yes. From there, DSers does the rest. They simply view it as a risk of selling products to a retail market. We process all orders placed after 6 PM on the next day as a priority. Is Drafting a Return Policy the Obligation of the Dropshipper or the Supplier? Shipping costs. And this is something that you have to read to match yours accordingly. thank you so much for such an interesting and full informative artical you post i am newbie in drop shipping and havent start my store yet because right now i learning process and pretty lucky to find you your artical help me a lot to understanding drop shipping keep posting fully informative articles always God give you a lot of happiness and success thanks once again. If the return delivery costs more than the product itself, its not worth having it returned. 14 Questions to Ask Dropshipping Suppliers (Dont Skip This), Dropshipping With AliExpress: Deal With Long Shipping Times, How to Get Custom Packaging on AliExpress (For Dropshipping), The 15 Best White Label Dropshipping Suppliers in 2023, BigCommerce Dropshipping: A Beginners Guide for 2023, 12 Pinterest Account Examples For Ecommerce Stores (2023), 23 Most Successful Shopify Dropshipping Store Examples | Inspiration, The 17 Best Winning Dropshipping Product Research Tools, Unique Dropshipping Store: 11 Amazing Tips to Create One. The customer makes their purchase directly on an online store, the supplier simply fulfills the order, usually in unbranded packaging. Doing this can save you some money, especially if youre selling low-cost products. Dropshipping Returns & Refunds: Everything You Need to Know Its okay to embellish a little, but dont misinform or make fake claims about the product. Alternatively, you can do some research and check out other Shopify stores to see how they are dealing with returns. Free shipping. Your customers and clients should be your top priority, and you should work on building long-term relationships with them based on trust. One of the most important parts of your shipping policy is the delivery time. Delivery times for the regions you most often sell to, 4. When you receive an order, you pay for that product at wholesale prices. Integrate a customer support option after every step in case the client gets stuck. PRO TIP: Save time & money with the complete compliance bundle trusted by over 150,000 businesses and create essential legal policies personalized to your needs in minutes. Items are so cheap on AliExpress because all merchants selling on AliExpress source merchandise from Chinese manufacturers. Shipping rates & costs. With this, you inform your customers about the conditions and stay on the safe side of the law. Now that you have chosen your products and found a supplier, it's time to set up your storefront where customers will make their purchases. The next reason for high refund rates is products that arrive damaged or defective. Adding products to your store may seem like an easier task than choosing products and suppliers. This can be overwhelming and may lead to headaches if you dont select a high quality product from a reliable supplier. Here is a list of the best dropshipping product listings weve identified: Once youve made your first few sales, its time to start looking at how you can grow your online business and make more money. Start selling the right products to the customer base that you know best. Start your free trial, then enjoy 3 months of Shopify for $1/month when you sign up for a monthly Basic or Starter plan. AliExpress is an enormous marketplace, with more than 100 million products available for sale. How to Create a Shipping Policy: Tips, Examples and a Free Template It is ideal for: Managing a dropshipping store. Offer a free return and full refund (better for high-ticket items); Offer them to keep the faulty product and give them a full refund (best for low-cost products); Offer them to keep the product, plus offer a replacement item or store credit; Your customers will have a clear and transparent process to follow; Youll avoid miscommunication and misunderstandings; Your customers will feel secure, and youll prevent suspicion; To comply with different customer country laws; Items that can and cant be returned or exchanged; How much time a customer has to return an item; The conditions that have to be fulfilled; The shape of the products returned (worn, damaged, used, etc. It includes details on expected delivery times, shipping costs, shipping methods, payment and tracking information, shipping restrictions, and international shipping. If the product is damaged, ask your customer to take photos and send those photos to the AliExpress seller and go from there. So, how to create a great dropshipping return policy that fits your business model? This should include the basics, such as how long your customers have to request a return or a refund after receiving their order, the acceptable circumstances in which it can be requested, and how to proceed to do so. International Shipping. With standard free shipping, customers can expect these orders to reach them in 5-7 working days. 72 sold 4.8. Do Dropshipping is not responsible for any events that may occur as a result of this template being used by a merchant. The next best alternative that might work better for you if shipping is an issue is offering refunds without asking for a product return. AliExpress Dropshipping: A Complete 2023 PlaybookShopify Aliexpress VS CJDropshipping: Which Is Better For You In 2022? - PageFly How to Create a Dropshipping Shipping Policy(Template, Tips Fast shipping can help every business, but unforeseen delays or in-house issues can sometimes occur. Step 1: Log In. It informs your customers about: Fulfillment speeds Shipping and processing timelines Costs International shipping options We offer international shipping, but its limited to the countries given below (Here, add a list of all the countries you are willing to ship to.). After reading this article, check out this article to learn everything you need to know about handling returns and refunds when dropshipping! If youre using DSers, the order will be fulfilled for you automatically, including the tracking number, and your customer will know their order has been shipped. But its also possible to set up shipping options based on regions. But we've yet to mention how powerful your return policy can be for increasing the number of sales you receive. It is one of a dropshipping store's standard pages and contains a set of rules that determine the "when & how" of returns on your store. Or will the customer have to pay their own return shipping? Summarize your return and refund policy in your shipping policy to make it easier for your customers to decide if they wish to shop with you or not. Most people think of a shipping policy as legal protection, but we actually view it as a sales tool. They can often sell generic, niche products without having to pay for manufacturing, only facilitating customer orders online. How To Set eBay Business Policies For AliExpress (China) Dropshipping What Is a Good Dropshipping Return Policy Template? WooCommerce Dropshipping is a powerful store management tool for dropshipping stores. Thus, while below are some of the core things you should include in your shipping policy, only you can decide which shipping information is important enough to your customers and store to warrant being in your shipping policy: The time it takes to process and package an order for shipment determines how fast it gets to the customer. Daniela is a growth marketer and has extensive expertise in the mechanics of running a successful eCommerce store. And if they do agree to this, its because they read it all upfront. When ordering on AliExpress, its a good idea to let the seller know youre dropshipping. Expedited shipping (2-4 business days): $25. This drives costs down and helps them offer free or cheap shipping costs, too. State whether you offer your customers a tracking number and how they should use it when they want to confirm order status. This model is attractive for online businesses as it eliminates the need for a warehouse and inventory and allows the business owner to focus on managing the website and the company as a whole without having to think about fulfillment. Another reason customers might submit a refund request is the long shipping and delivery times. 14 Years Old Domain\\$1,341 Domain Value\\Auto Order Fulfill\\301,000 USA searches"women boots" 301,000 USA searches - - Two words domain - - Estimated Value $1,341 - - Automatic Order Fulfill - - No Maintenance RequiredDropship Business :Order: Your customers place orders from your online store. On the other hand, if you are selling smaller items, you may wish to offer international shipping. Pick A Selling Platform. Another mistake we often see dropshippers make is forgetting all about customer service after a sale is closed. Press Esc to cancel. 2. However, watch out not to cross the line from well-worded to just plain lying. Finding Dropshipping Products to Sell in 2023 | Printify Shopify has a free policy generator to help you with that. In fact, if you dropship in Europe, youll have to provide a 14-day, no questions asked, money-back guarantee required by the law. Use it to create yours, but ensure you customize it based on your unique shipping practices and options. All you need to do is to send us your product list, and we'll do the rest for youproduct sourcing, purchasing from the factory, quality check, custom packaging & inserts, and order fulfillment. Dropshipping Email Template 1. At this point, ensure that your buyers know this time does not account for the shipping duration mentioned at check out. Here is a dropshipping shipping policy template for your inspiration. And as I mentioned, you can start for free with DSers. If you provide multiple shipping options, provide a chart that lists out all of those options. A shipping policy should be concise but thorough by highlighting essential shipping information that your customers should be aware of. But what happens when the description doesnt match the product? And your third option is to offer your customers a full refund, store credit, or a replacement item without asking them for a product return. Feel free to skip the above step if youre using DSers. To get the latest news and latest updates from us. In this article, I will explain what a shipping policy is, why it is essential for your dropshipping store, and give you a dropshipping shipping policy template so that you can easily create one yourself! Often, customers dont mind a longer shipping time, as long as they are aware of it and they are updated on the progress. The shipping methods and delivery times per region are represented by the following table: Be aware that these delivery times can become longer in case your order is placed during busier periods such as near Christmas or Thanksgiving. Dropshipping with AliExpress - Pros and cons Pros: Cons: How to start dropshipping with AliExpress 1. Even though all your instincts scream that thats a bad idea, its the best way to avoid return requests and refunds. Ive found most of the suppliers on AliExpress use WeChat or WhatsApp. If you need help drafting a return and refund policy for your dropshipping business,check out our articleon the subject. Using Etsy, store owners can manage and exceed their clients, Most eCommerce businesses outsource order management to experts or use OMS software to automate and make the order management process efficient.